Sales and Marketing

Idea of the Month Club

Remember back in the day when you could subscribe to a Book of the Month Club or a Record of the Month Club? It was a novel idea to have a new item chosen with…

Customers Should Care About Your Profitability

Too often, we succumb to price pressure—even worse, we lead with price, making pricing the center of focus of our sales efforts, then being forced to discount to “win” the business. What if we started…

How’s Your Marketing Game Plan Going?

I know everyone is anxious for spring to arrive but you have to admit, March got here in a hurry. You’re almost 25% of the way through the year. How are you doing on meeting…

How to Use Twitter Analytics to Find the Best Times to Tweet

I like how easy it is to get to Twitter analytics and get some quick overviews of what has worked and what has bombed. Discovering your top tweets, top mentions, top followers, top media tweets,…

5 Don’ts of Thought Leadership

So you know what to do to be an effective thought leader in your industry, but are you familiar with the don’ts? Here are a few points to avoid and what you should be doing…

Why You Should Use Bulk Text to Promote Your Small Business

If you run a small business, I’m sure the idea about sending a bulk text to your customers has crossed your mind. Everyone is texting these days… and it’s one of the hottest methods to…

How to Convert “Likes” into Meaningful Behavior

If one of your social media marketing goals is to get more Facebook “likes,” you need to read this! “Merely liking a brand on Facebook doesn’t change behavior or increase purchasing.” (Harvard Business Review, March-April…

Help! My Digital Display Ads Aren’t Working

I recently got an email from a reader who was struggling with their digital display ads. They were underperforming and the business owner was considering pulling the ads. Here’s what I said back to her….

6 Social Media Lessons from Popular Brands

Don’t Ignore Your Social Followers Now that just about every business has a social media presence, the traditional days of customer service are long gone. Some customers may still call or email your company directly,…

How to Optimize Your Content for Google Answer Boxes

Oh, answer boxes. Position 0 for the majority of its existence has been mystifying as Google seems to reserve this spot for websites that just happen to get lucky. However, as more answer boxes are…

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