Getting enough customers in the door is one of the most important and difficult challenges for small business owners. I know this firsthand, because both of my parents were small business owners, and at times they struggled to get enough customers in the door. Here are three tried-and-true marketing tips. Create a Fantastic Product or […]
4 Ways to Improve Call Center Customer Service
90% of clients place a high premium on customer service when determining which brands to support. Delivering the service customers expect, however, is sometimes easier said than done thanks to increasing client expectations. 55% of consumers expect more from companies year-on-year and are quick to drop brands that don’t deliver. Is your call center delivering […]
How to Start Long term Investments You Can Trust
In times of austerity and hardship, the notion of saving money and investing your capital can seem fanciful, at best. This is particularly true in the wake of Covid-19. In the UK, Chancellor Rishi Sunak recently unveiled an emergency budget aimed at curbing the mounting socio-economic cost of the pandemic. However, this doesn’t mean that […]
3 Easy Tips to Support Employees When the Economy Reopens
A majority of states plan to begin to reopen as the rate of new COVID-19 infections across the country decline. As restrictions lift, businesses may be presented with the opportunity to open their doors again. Businesses may feel relief for an opportunity to enter a new normal. Others may face yet another challenge to overcome. […]
5 Red Flags of Deceptive Financial Statements You Need to Know
In a recent case investigated by the Royal Canadian Mounted Police (RCMP), the senior executives of a publicly traded company were charged with fraud related to the financial statements of the company. The RCMP stated that the accused created an elaborate scheme of paper trails that exaggerated the financial position and the performance of the […]
The Best Way to Structure Your Work Day, According to Science
For far too long, we’ve lived with 9-5 as the default working day, despite the objection of Dolly Parton and the lack of any kind of sensible reasoning for it being that way. What a way to make a living, indeed. Happily, the digital age has brought a shift towards more flexibility and remote workers […]
7 Reasons to Run Background Checks on Suppliers & Clients
Everyone knows companies run background checks on prospective employees. Companies want to be sure they are hiring people that do not have a history of criminal activity and who will positively represent their brand. However, did you know many companies also run background checks on their vendors and even clients? Read on to learn why […]
How to Find the Right Book to Inspire Your Leadership Style
What kind of leader do you want to be? As a small business owner or team leader, you’re keen to develop a leadership style to make your business successful, but knowing how to manage and motivate your team isn’t always easy. You know that leadership isn’t just a case of telling people what to do, […]
Top 7 Jobs That Will Be In-Demand by 2025
Given changing consumer trends and technology allowing automation and the evolution of how humankind operates, certain jobs can increase in demand in a matter of years. Meanwhile, other jobs slowly become obsolete or oversaturated with skilled workers. For example, it’s expected that cashiers may one day become an obsolete job. With self-checkout, self-service kiosks, and […]
5 Essential Steps to Rebrand Your Small Business Successfully
Establishing strong branding for your small business is more important than ever in this crowded market space. It represents what your business stands for and dictates perceptions. While it’s one of the most crucial decisions you make before launching your business, branding is certainly not written in stone. There might be instances along the way […]