Sales and Marketing

We Have to Earn Our Audience’s Attention

Too many businesses believe that social media networks are simply places they need to put a placeholder in. Like a flag that says, “Look, we exist here too,” and then go to some autopilot shout into the abyss mentality. The core idea behind Facebook, LinkedIn, Twitter, Google+ or any of the other networks out there is connection.

Sending Unsubscribed Email Hurts Your Brand

As if keeping up with emails isn’t challenging enough, I find my inbox filled with new promotional messages (SPAM) every day. And, no, I’m not talking about scams from overseas con artists. I’m talking about North American companies and start-ups that believe their products and services will be valuable to me as a blogger/marketer.

How Procrastination Cost Me 72,800 Email Subscribers

Putting things off can be an expensive form of self deception. The art of the start can be difficult because our internal conversations can paralyze and freeze. The reasons our mind conjures up are extensive and many.

10 Ways to Defend Yourself from Fake Online Bad Reviews

With increased reliance on review sites for almost every product or service, your business can suffer from fake online bad reviews. Here are some useful ways of preventing and resolving these situations.

Insight Is Not the End—It’s the Beginning

Insight is the starting point. Our Insights should create a dialogue or conversation. It should begin a collaborative process, where we and the customer evaluate what it means for them. If our Insight doesn’t start a conversation, we have failed. If we can’t sustain the conversation, we have failed.

Make Videos Your Customers Really Want to Watch

There are a lot of videos online, and what draws viewers to watch your video depends on if your video stands out. In making a business video, one main question to answer is who are your customers? Without this key piece of information, it is difficult to create content that satisfies your customers’ needs.

Add Value First, Reap Value Later with Proactive Customer Service Skills

I was teaching about customer intimacy and loyalty when one participant asked, “What if your competitor has already built a close relationship with a customer, and you want to get inside?”

3 Ways to Optimize for the Latest Facebook Algorithm Changes

On August 6th, Facebook published an overview of their most recent algorithm changes. These will influence what your fans will see in their News Feed. Check out our recap and what it means for you.

5 Tips for Content Marketing on LinkedIn

While the concept of paying for social media face time definitely isn’t a new one, sponsored posts certainly help make LinkedIn a more viable content marketing platform. And, depending on your niche, LinkedIn could work wonders for you.

Mastering PPC: Tips and Tricks for Image Ads

Text ads may be the bread and butter of the paid search industry, but there is another ad type that also pulls its weight around the paid search house, and can be used in conjunction with your text ads. I’m talking about image ads.

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