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6 Ways AI Can Make Money or Waste Your Money in Retail

The capabilities of artificial intelligence (AI) have grown tremendously in the last few years. Thanks to machine learning and computers that are better able to think in the same way as humans, for the first…

8 Sure-Fire Ways to Improve Your Delivery Service

No matter whether you suffer from careless workers causing you traffic fines such as this one, or you only want to boost your ratings in the field of delivery, performance is key. Your delivery flow…

How Likeable is Your Front-Line Customer Service Team?

What are the factors that make a front-line employee as likeable and does this impact your business success? Here are just a few common sense factors that I have seen in my 25 years of…

7 Reasons Why Your Business Needs an Inspection From a Commercial Locksmith

You The possibility of your commercial establishment getting burgled cannot be ruled out. Thus, your top priority is to prevent theft in your business premises that may have expensive equipment, raw materials, finished products, important…

5 Easy Ways to Increase Business Productivity

Small businesses often run with tight margins and need to ensure that they are getting as much from their staff as possible. This is productivity, and it is absolutely vital in the short and long-term…

What MUST Your Small Business Spend Money On?

The business world has come a long way in the last ten years. Today, there are new tools and technology that you are told are essential to success. As a result, it’s tough to know…

5 Reasons Why You Should Move Out of Your Home Office

Nowadays, working from home is becoming more and more common. Working in your pyjamas, creating your own schedule, avoiding office politics–sounds great. Commuting from bed to bed, saving money, spending more time with your family…

Why Your Small Business Needs to Adopt eLearning for Employee Training

As more businesses realize the importance of learning and development (L&D) for staying relevant in today’s competitive environment, small businesses are faced with a unique challenge. While larger enterprises have little restraint when it comes…

Use Mobile Apps To Efficiently Handle A Remote Team

Remote work is the future. According to a study published by Upwork, close to a third of all workers will be fully remote by 2028. Collaborating with your remote team members and ensuring a streamlined…

A Closer Look at Apples and Oranges

I recently wrote a blog about apples and oranges as a comparison with satisfaction and dissatisfaction. In that blog, I particularly related how the NPS metric was making a large assumption about satisfaction and dissatisfaction…

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