Run and Grow
How Likeable is Your Front-Line Customer Service Team?
What are the factors that make a front-line employee as likeable and does this impact your business success? Here are just a few common sense factors that I have seen in my 25 years of…
7 Reasons Why Your Business Needs an Inspection From a Commercial Locksmith
You The possibility of your commercial establishment getting burgled cannot be ruled out. Thus, your top priority is to prevent theft in your business premises that may have expensive equipment, raw materials, finished products, important…
5 Easy Ways to Increase Business Productivity
Small businesses often run with tight margins and need to ensure that they are getting as much from their staff as possible. This is productivity, and it is absolutely vital in the short and long-term…
What MUST Your Small Business Spend Money On?
The business world has come a long way in the last ten years. Today, there are new tools and technology that you are told are essential to success. As a result, it’s tough to know…
5 Reasons Why You Should Move Out of Your Home Office
Nowadays, working from home is becoming more and more common. Working in your pyjamas, creating your own schedule, avoiding office politics–sounds great. Commuting from bed to bed, saving money, spending more time with your family…
Why Your Small Business Needs to Adopt eLearning for Employee Training
As more businesses realize the importance of learning and development (L&D) for staying relevant in today’s competitive environment, small businesses are faced with a unique challenge. While larger enterprises have little restraint when it comes…
Use Mobile Apps To Efficiently Handle A Remote Team
Remote work is the future. According to a study published by Upwork, close to a third of all workers will be fully remote by 2028. Collaborating with your remote team members and ensuring a streamlined…
A Closer Look at Apples and Oranges
I recently wrote a blog about apples and oranges as a comparison with satisfaction and dissatisfaction. In that blog, I particularly related how the NPS metric was making a large assumption about satisfaction and dissatisfaction…
Top 7 Features to Look for When Choosing a CRM
Whether you have a quickly growing small business or a multi-department corporation, you need to have a great, customer relationship management system (CRM) in place. CRM platforms help keep all the functions of your business…
6 Ways Smart Technologies Are Changing the Conversation About Architecture
More and more, ordinary homes and offices are starting to resemble Iron Man alter ego Tony Stark’s famously futuristic Malibu mansion, tricked out with space-age technologies ranging from remote-controlled video surveillance to robot butlers. Residents of smart buildings…
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