Signs can reinforce your brand and your customer service commitment or they can negate the very image you are trying to project. When was the last time you did an audit of the visual first impressions received by your customers?
You don’t want to be a one trick pony because eventually customers will tire of the same old, same old and move on. You may hang on for a while, but most likely if you don’t diversify your offering and keep up with market trends, your business will fail.
Many firms have had success hiring relatives of employees. That said however, I believe not employing family members really is the best policy for so many reasons. Hiring family members is just wrought with difficulty.
As more small businesses work to comply with new laws regarding offering health insurance to employees, they must find ways to meet this obligation and still stay within budget. When all is said and done, it may force them to become more creative and work with employees to bear the burden.
The results of the 2014 State of Multichannel Customer Service Survey have been released. The same parameters of time and speed-of-answer are still prominent. The survey sampled responses of 1,000 U.S consumers and noted the following statistics which are consistent with past data:
Most new companies seek outside legal help in their early stages, but all businesses that grow to a certain size will one day have to consider whether to hire an in-house attorney or continue to rely on contractual legal advice.
In the dictionary, “special” is defined as “better, greater or otherwise different from what is usual.” In business, it is so important to make sure each customer feels special, as this generates a great competitive edge.
As a small business owner, you no doubt hope to hire the most knowledgeable, competent, and dependable employees that your personnel budget will allow. However, how important is it to you that your employees all be college graduates?
Small Biz Club is the premier destination for small business owners and entrepreneurs. To succeed in business, you have to constantly learn about new things, evaluate what you’re doing, and look for ways to improve—that’s what we’re here to help you do.