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Stop Emailing and Pick Up the Phone

Recently I was working with a client and was reminded just how destructive email can be when used incorrectly. Like many companies, their standard form of communication is email. They are spread across Canada and…

Control Your Euphoria

One thing a senior manager can count on is that someday, something will go right, very right. Well, after all the disappointments, pressure and outright failures, this is NEWS. So we tend to go overboard…

5 Tips for When You’re Feeling Uninspired

Running a successful small business requires work ethic, creativity, organization and much more. With the amount of responsibility required to be an entrepreneur, it’s understandable if you occasionally lose focus. Instead of beating yourself up…

5 Essential Characteristics That Differentiate Leaders from Managers

Often people use the terms leaders and managers interchangeably. But nothing could be further from the truth! Anyone can become a manager, merely by awarding the title. Anyone can be given the responsibility for the oversight of a team,…

50 Ideas on How to Motivate Your Employees

A 2015 Gallup poll shows that in the United States over 50% of employees are not engaged, and 17.2% are actively disengaged. So how do you motivate people when over half of them are not…

The Power of Body Language for Business in the USA

Perhaps you do not realize, but someone recognizes you due to a memorable, uncomfortable, humorous, or bad expression and/or body posture you exhibited at a given moment. It is important to know that body language…

The Crystal Ball and Chain

One of the somewhat hidden benefits of good planning process in a business is management accountability. And one of the problems that comes up, in organizations that introduce good planning process, is what I call…

How to Turn Your Employees into “Intrapreneurs”

For both startups and large established corporations, there are tangible benefits to empowering employees to act like entrepreneurs, like cultivating a culture of learning, iteration and innovation among corporate employees. During Lean Startup Co.’s inaugural…

How to Pick Your Yoda

“It sounds like you have made yourself an issues cocktail,” said my friend David Zelman. And with that comment, I once again was reminded of the value of coaching. David works with leaders—everyone from royalty…

It’s a Trap! 5 Mistakes That Too Many Business Owners Make

The life of a business owner can prove to be a very exciting and financially fruitful time. It will also be a learning curve of good and bad decisions. Making mistakes is human nature, but…

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