Just the other day I was introduced to an East Coast non-profit providing year-round licensed childcare. They are a paid up customer and using text messaging in a very creative way. Unfortunately, we weren’t able to get permission for me to use their name or logo… BUT they were using our texting service in such […]
Communication
Master These 10 Tips to Successfully Communicate on the Phone
We live in a digital age where so much of what we do is now conducted online, through an app, or via text / email. However, it’s a mistake to assume that because of that, the phone doesn’t matter as much anymore. Indeed, it matters more because the stakes are higher. Nowadays, if someone is […]
Avoid Meaningless Words
From Seth Godin’s post Meaningless, published January 7… There are words that now have no meaning at all… ‘Well’ and ‘so’ have been doing this work for a long time, but add to that the more syllabic words like ironically, literally, and hopefully. And don’t forget all the adjectives, beginning with ‘very’ and ‘really’ that (ironically) make something […]
Do You Ask Better Questions?
Given the amount of competition out there, the challenges of landing a new client and the struggles with keeping the clients you do have, I totally get the hunger to have the right answers. But, it’s not about the answers we provide, it’s about the questions we ask. We want to think that after all, what […]
7 Pros and Cons of Face to Face Communication in the Workplace
Communication is one of the highly valued elements of any business, company, or workplace. Businesses have incorporated various channels of communication as a way of ensuring that workers can efficiently communicate amongst themselves as well as with customers. Such communication comes in handy in facilitating various operations within the business while generally promoting corporate efficiency. […]
10 Advanced Tactics to Eliminate the Communication Gap in Your Business
How do you deal with co-workers in a small business setting? It must be quite challenging to be working in a compact workplace where in just one turn you are face to face with a coworker or the business owner. Communication is an integral part of an individual’s social skills, more so, in relating to […]
5 Killer Tips to Nail Your Next Presentation
Whether you’re a student preparing for a career, an entrepreneur leading a brand-new business, or a seasoned veteran of a corporate empire, there’s a strong chance you’ll need to give a presentation to others sooner rather than later. Getting up in front of a crowd without making a fool of yourself is no easy feat, […]
The Easy Way to Find Any Email (and Improve Your Inbox Organization)
We’ve all had the experience of losing an important email. You can’t find it in your inbox, in any of the folders you might have put it in, and it doesn’t appear to be in your deleted items. In some cases, you might be able to retrieve the information by simply asking for it, but […]
5 Essential Tips for Working with Employees in Different Countries
As the modern business economy becomes more and more globalized, both large and small companies alike are expanding their bandwidth across the world. And the increased trend in telecommuting has now made it possible for organizations to hire employees from nearly anywhere in the world. This diversity is an asset for businesses tapping into foreign […]
The Creative Reason Why a Five Guys Franchise Texts Employees
I love stories like this… Just the other day, I did a call with a friend who works at a FIVE GUYS franchise. If you’ve never had a FIVE GUYS Burger… stop what you are doing and go get one… right now. I mean it. Go – NOW! Their food is amazing… Every time I […]
