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How Emerest Uses Texting to Organize Employee Work Schedules

The other day I had the opportunity to sit down and speak with Isaac. He runs Emerest Health of Connecticut, a home care agency. Emerest, is a home care agency with headquarters in New York…

The Future of AI in the Workplace

The use of artificial intelligence (AI) is spreading like wildfire. Not because it’s state-of-the-art technology, but because it comes with plenty of valuable benefits. Adopting AI goes far beyond following a trend that boosts your…

7 Signs You Need to Improve Your Customer Service and Support

Customer service is arguably the most essential part of a business. Without a good customer support base, you’ll find that it’s difficult to generate new customers and keep the ones you’ve already got. No business…

How to Get Logistics Management Right

Every aspiring entrepreneur or struggling business owner has heard about how logistics are the key to success in the modern marketplace. Given the immense complexity of the modern economy, making sure that your products, services,…

Hiring In-House vs. Outsourcing: Which is Suitable for Your Business Growth?

In the US alone, consumers spent over $450 million online for retail purchases in 2017 and the number is on the rise. Even companies which are not monetizing from their websites directly are using them…

The Cost of Apathy

I live out in a newer suburb. I say “out” because bits of civilization have not reached us yet. There’s no movie theatre or Target (hopefully both are coming soon), and there’s no Panera. For…

6 Tech Trends That Are Revolutionizing Recruitment

“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.” – Lawrence Bossidy (Retired American Business Magnate…

How to Build a Solid Business Process That is Poised for Growth

When your business starts to grow, you might find that some of your processes are actually hindrances. They could be repetitive; some can be made a part of just one process, while some are actually…

Convenience is Today’s Currency

Step away from your marketing role for a moment and consider yourself as an average consumer. Think about how you make buying decisions today. For many people, price is still a significant consideration. But it’s…

Why Candidates Themselves Will Be Key to Your Talent Recruitment

Recruiting the right talent continues to be one of the top concerns for businesses, even in today’s technology-driven world. In fact, a deluge of online resumes can make recruitment even more challenging than it has…

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