While transactional emails are vital to your overall marketing plan and efforts, marketers often overlook their importance, making them one of the most untapped marketing opportunities available today. Mastering transactional email marketing lets you take maximum advantage of their high deliverability and open rates. These emails are conduits for quality customer service, helping businesses show […]
JT Ripton
Top 7 Features to Look for When Choosing a CRM
Whether you have a quickly growing small business or a multi-department corporation, you need to have a great, customer relationship management system (CRM) in place. CRM platforms help keep all the functions of your business and its interaction with your customers streamlined. Without it, you can’t grow, thrive, or survive. Your CRM is the backbone […]
Have Uneven Cash Flow? 5 Ways to Smooth It Out
Small businesses, freelancers and “solopreneurs” alike know all too well that steady, predictable cash flow is a peace of mind that is not always guaranteed. Luckily, there are some things you can be doing to mitigate those dips and help make your financials get into a more reliable state, month after month. Update Billing Cycles […]
Top 5 Trends in Customer Service Innovation Heading into 2018
Customer service has always been key to a business’s reputation, but it’s more important than ever today. Consumers across the globe have access to a world of options, and if one business fails to satisfy their needs, they can look elsewhere. For example, 78 percent of consumers have abandoned a transaction due to poor service, […]
