Run and Grow
5 Helpful Ways to Make Customers Feel Welcome
Customers to just about any business nowadays have plenty of options available to them, and they know that they can easily take their dollars elsewhere. In this highly competitive market, it’s not enough to have…
How to Headhunt Great Hires—and Avoid Getting Yours Poached
Having a tough time hiring now? I’ll bet that almost anyone who does hiring as part of their job answers “yes” to that. Right now we’ve got the lowest unemployment rate in 10 years, combined…
The Question Behind the Question
If you were ever to become an employee at Walt Disney World, you’d go through a class called Traditions. You’d learn all about the vision and legacy of Walt Disney and all the ins and outs…
What is Customer Appreciation and Why Should You Do It?
Have you ever put a lot of effort into something, only for it to go unappreciated? It’s disappointing right? So much so that you probably don’t want to do it again. It just seems like…
3 Biggest Benefits to Co-Working with Strangers
Co-working is a bit of a new idea, and is far different than having co-workers, which most people who have never heard of co-working before will think of. Co-working is when freelancers, independent professionals, or…
Lower Your Healthcare Costs with Employee Wellness Plans
The year 2017 has already started out rocky in the United States. With the new Presidential administration, the Affordable Care Act is on the chopping block, and many Human Resource professionals are wringing their hands…
5 Training Techniques That Actually Work
Choosing the best employee training method can be challenging. You’ll need to consider the methods, how they work, how effective they are, how they fit into your company’s structure and how time and cost effective…
Small Biz Interviews: The Seattle Grind
The colors on the walls of Porchlight Coffee & Records might have changed since its 2009 inception, but the homey, DIY feeling inside hasn’t changed a bit. When owner Zack Bolotin bootstrapped the Capitol Hill…
8 Key Principles to Keep Up with the Speed of Change
Things change so fast these days in business that your first priority as an entrepreneur is to stay current, by talking to customers, peers, and experts. Secondly, you must constantly communicate suggested changes to your…
Death and Disability: Is Your Franchise Unit Protected?
It’s hard to consider certain possibilities in our life. Whether it’s creating a will, designing an exit plan, or getting affairs in order, people naturally stray away from activities that have to do with their…