Be Prepared: 6 Details That Can Shut Down a Small Business

Whether your business is in its first year, or going strong and turning a consistent profit, here are six details to keep an eye on. Overlooking these business aspects can cause financial hardship, decrease your profits, or even lead to having to close your doors permanently.

How to Keep Employees from Becoming Competitors

Recently, I've been getting a lot of questions regarding employees who leave to become a competitor so I thought I'd take this opportunity to discuss ways to protect your small business.

The Only Way Great Change Happens

Here are some symptoms that show you need to change what you are doing. Each of these foreshadowed a major shift in our business direction, strategy and outcomes.

Safety Standards: Keep Your Employees Safe with These Tips

The financial repercussions of poor security practices can sink any SMB no matter how careful you are. As such, it's important to focus on mishap prevention to reduce negative outcomes. Whether your business measures annual sales in thousands of dollars or millions, sound security precautions are imperative.

10 Key Outsourcing Mistakes Made By Entrepreneurs

These days, it is almost impossible to find a small business where everything is done at the home location, by full-time employees. We are in the age of outsourcing.

A Supportive Atmosphere for Pregnant Employees

When an employee becomes pregnant, it may cause some mixed feelings or concerns for both parties. However, with the right support system, the team can end up stronger than they were before.

Is Your Small Business Conducting Exit Interviews?

Employee turnover is expensive. Human research professionals estimate the cost of turnover ranges from 50 to 200 percent of an employee's annual salary. Furthermore, an employee resignation can impact the morale and productivity of your remaining team members.

Is Customer Loyalty the Same as Retention?

Loyalty looks at building a relationship between a business and its customers. On the other hand, retention is about customer preservation.

8 Deadly Wastes That Every Entrepreneur Must Avoid

Every entrepreneur I know is short on resources, including time, money, and skills. The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often.

6 Steps for Improved Customer Relations Management

Customer service in today's world includes reliance on technology for your customer relations management, and a good VoIP business phone systems are essential for efficiency.

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