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Home / Archives for Technology / Telecom

Telecom

8 Quick and Easy Ways to Improve VoIP Call Quality

Jul 21, 2020 By Claire Holt

Voice over IP phone services are a convenient way of making calls without the huge price tag that comes with traditional phone systems. It has become famous for its cheap international calls, advanced calling features, accessibility, scalability, mobility, etc. Even though VoIP technology has evolved a lot with the availability of high-speed internet, getting clarity in connection […]

Filed Under: Everthing Mobile, Telecom Tagged With: VoIP

3 Great Ways Online Fax Services Help Businesses Speed Up

May 27, 2020 By Louise Harris

Businesses rely on a number of different tools and technologies to be as efficient and effective as possible. Unfortunately, one tool that many companies still rely on is fax machines. These old and outdated physical tax machines simply aren’t very efficient. They can take forever to operate, and many are quite confusing. However, many companies […]

Filed Under: Operations, Run and Grow, Telecom Tagged With: Communications

The Art of Better Conference Calls With Clients

Mar 23, 2020 By Gary Wilkinson

Have you ever participated in a conference call with a client that you felt was unproductive or frustrating? It’s safe to say if you’re in business, you’ve probably had at least one of these, and you know exactly what it feels like to end that call feeling like you’ve accomplished nothing. Conference calls are a […]

Filed Under: Customer Service, Telecom Tagged With: Meetings, Telecommunications

Use Mobile Apps To Efficiently Handle A Remote Team

Feb 27, 2020 By Anand Srinivasan

Remote work is the future. According to a study published by Upwork, close to a third of all workers will be fully remote by 2028. Collaborating with your remote team members and ensuring a streamlined work set up can be a challenge when a major chunk of your workers don’t log into your office . […]

Filed Under: Getting Your Office Ready, Human Resources, Telecom Tagged With: mobile apps, Telecommuting, virtual assistant

The Email Economy: Using Email Responsiveness To Build Trust

Feb 26, 2020 By Brian Wallace

Over 10 years ago Fast Company declared email to be dead and in the years to follow this sentiment would be proclaimed by the Wall Street Journal, the CEO of Evernote in The Telegraph and Fobes, but is email really dead? Almost to the contrary, email is more alive than ever and in the next […]

Filed Under: Relationships, Technology, Telecom Tagged With: Email Response, Email Tips Small Business Communications Customer Experience Mistakes Online Strategy Relationships Matthew Bellows Yesware

5 Benefits of Using VoIP for Your Business

Jan 22, 2020 By Matt Shealy

Switching from traditional landlines to voice over internet protocol (VoIP) phone service is a move a lot of businesses are making. If your systems administrators are ready to part with mobile towers and antiquated phone lines, the best VoIP business services provide fast service through your internet connection. It saves money and when you’re ready […]

Filed Under: Telecom Tagged With: Communications, Phone Systems, VoIP

Call Center Software is the Perfect Solution for Multinationals with a Global Presence

Aug 6, 2019 By Louise Harris

Multinational companies must guarantee their clients the best possible attention and reception. When you have a global presence, it can be difficult to administer and manage all the calls that come in and out of your company. However, with the new generation of call center software, it is not only easier to perform these procedures, […]

Filed Under: Telecom Tagged With: Call Center, International, Software, Telecommunications

Money Talks: How to Save Cash with a Hosted Communications Network

May 30, 2019 By Edwin Owusu-Peprah

Slick, efficient communication is vital at various tiers of a business—and small businesses are no exception, especially when they are reaching out to potential new customers. All the same, you might currently rely on a traditional, onsite PBX unit for your company’s phone system. While this system might not seem “broken” to you, there are […]

Filed Under: Telecom Tagged With: Cloud Services, Communications, Phone Systems

10 Ways a Memorable Phone Number Can Grow Your Business

May 17, 2019 By Ellen Sluder

In the digital era, many entrepreneurs erroneously believe that voice connection is dead.  But research shows that 65% of people prefer to contact a business by phone, nearly 3x the rate of those who prefer filling in an online form. And phone calls convert to revenue at 10-15x the rate of web leads. So why […]

Filed Under: Sponsored, Telecom Tagged With: Communication, Telecommunications

Why Fiber Optics are the Future of Digital Communication

Jan 15, 2019 By Scott Resnick

The future is fiber. As fiber is slowly being introduced to regions across the nation, many business customers find themselves wondering how it differs from traditional cable and telephone connections and how it can improve their day-to-day operations. Fiber optic cable is the fastest form of internet and data transfer currently available for wide-scale usage—and it’s likely […]

Filed Under: Telecom Tagged With: Communications, Data, Innovation, Technology

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