When you’re starting a business, you spend almost every minute of the day crossing your t’s and dotting your i’s (let’s assume your racing thoughts allow you to sleep). One of the most important decisions you can make is how your customers and colleagues will be able to reach you. If you’ve started your search […]
Telecom
3 Effective Communication Methods That Promote Small Business Growth
When we think of simple ways to improve our business, we normally think about where we can cut cost or how we can pioneer the next big thing. Very few times, however, do we consider communication as a factor that affects our level of success. Obviously we understand that having a way for customers to […]
Cloud-Based Unified Communications
Unified communications (UC) cloud services are likely the most useful services many businesses will ever have. A UC cloud-based service can offer a flexibility that hosted and managed services can’t. The service lets companies be more agile, scalable, and changeable in communications functionality and features. What does that mean for you? It means that UC cloud services could be […]
2017 Tech Trends to Watch
As telecommunication service providers, TTI is intrigued by all things technology. Luckily, 2017 is a great year to be a tech geek. The tech trends this year range from advancements that have been predicted by entertainment for years, like artificial intelligence, to interesting hybrids of technology and common household goods. Here, we’ve compiled a list of […]
6 Top Business Communication Trends to Expect in 2017
For the first 95 percent of recorded human history to the present, communication was possible only face to face or in written form. Then, Mr. Bell revolutionized communication with the telephone in 1876. The next leap forward was the introduction of the cell phone in 1973. Since that time, the personal and business communication revolution […]
Make the Switch to Cloud Communications
These days, it seems that everyone is talking about how great the “cloud” is. After all, the cloud can help connect your employees over a range of devices, anytime, anywhere. But what is cloud-based communications exactly, and why should you consider cloud-based communications for your business? Here, we will explore the top five reasons why […]
Cloud PBX vs. Premise-Based PBX
It can be difficult to choose between premise-based PBX and cloud PBX systems. When making this decision, you should consider which phone system works the most efficiently at the most reasonable cost for your budget and needs. Let’s discuss the differences between premise-based PBX and cloud PBX systems. What is a Cloud PBX? Often called an […]
5 Reasons Why SIP Trunking is a Game Changer
Modernizing any system of communication is crucial to the workplace, especially in this lightning-fast digital era. Any company looking to upgrade their outdated systems to a more current version is right to do so; existing VoIP technology is sufficient for the tasks at hand, but a call system with SIP trunking is rapidly spreading as the new, revolutionary means […]
Call Recording Consent and Ethics
Good businesses genuinely care about each and every interaction that they have with their business partners, associates, and customers. Regardless of who answers the phones, the message should be delivered clearly and concisely. These phone lines serve as another entryway into the business, so it’s important that each and every call is answered in a […]
Why You Should Consider On-Hold Marketing Messages for Your New Business
You’ve just started a new business and you’re in the process of establishing your name in the industry. Maybe you have considered plenty of marketing tactics and you’ve equipped yourself to handle customers at different touch points. With the popularity of digital marketing and social media, you might be concentrating most of your efforts on […]
