Technology
The First Stage of the Website Funnel: Know
Last week we explored how your website should be thought of as a selling tool and with some planning and vision – you can use it to move a prospect through the know • like…
How to Successfully Train Your Call Center Team
With the continual advancement of technology and development of automation, it’s no surprise that many businesses believe that voice-based sales and customer service are dying a natural death. However, this notion could not be more…
Is Your Website Funnel-Shaped?
For the next couple weeks, we’re going to focus our attention on your website. There’s always a lot of buzz about SEO (search engine optimization), SEM (search engine marketing) and of course, Google rankings. Rightly so—each…
Essential Tech for a Freelancer on the Move
Freelancers are the fastest-growing group of workers in the world. In the U.S., 34% of the workforce, or 53 million workers, participate in some form of freelance work. The number of freelancers in the EU…
The 8 Best Advancements in Security Systems for Your Business
Working hard to make your business successful comes naturally to you. So when it comes to keeping your business secure and safe from threats, you want to choose the best commercial security systems you can…
Increase Conversion Rate Right Now with These 5 Tactics
Converting prospects to customers is part art and part science. As consumers are fickle, what they want or need to make a purchase today may be dramatically different tomorrow. Therefore, it is critical that you…
7 Ways a CRM Can Supplement Your B2B Marketing Efforts
B2B inbound marketing strategies can only go so far without an equally powerful sales strategy to close the deal at the right moment of the buyer’s journey. Sales has evolved from merely securing a transaction…
Safety First: How to Test Your Cloud Backup Solution
More and more businesses seem to have their head in the “cloud” these days. A new survey shows that small- to medium-sized businesses (SMBs) who use cloud backup storage recognize its positive values, overcoming unsubstantiated…
4 Times Your Business Needed Unified Communications
Lately, there’s been significant hype about what unified communications is and isn’t, but what’s more important is what it can do for companies: its impact on the business itself as well as its processes. Unified…
5 Tools to Enhance Your Customer Experience
Customer experience comes as a by-product of customer service. The best customer experiences will be the sum of the quality interactions between the customer and the company. Every organization should have the answer to this…