Technology
5 Essential Factors in Planning a Successful CRM Implementation
Whether you’re implementing your first customer relationship management (CRM) solution or merely transitioning away from outdated software, careful thought should be put into the implementation of any new CRM. Your CRM solution will be the…
6 Reasons You Need Call Recording and Reporting
We’ve all had the experience of calling a business only to hear a recording that says something along the lines of “This call may be recorded for quality assurance purposes.” Call centers have used call recording…
5 Mobile Apps to Keep You Productive in Your Franchise
Is your on-the-go lifestyle making it hard for you to keep up with your business? Technology is coming to the rescue. Your smartphone does more than call, text and email. It’s waiting to be filled…
3 Things You Must Do if Your Business Experiences a Cyberattack
Face it: the World Wide Web isn’t quite as safe as it used to be. Nowadays, most people live online. It’s where we shop, advertise, manage our money and communicate. Yet the more ways that…
GoSmallBiz Earns PCMag Editors’ Choice Award
“GoSmallBiz from Tarkenton Companies, Inc. is a web-based, template-driven system that offers business planning tools and other resources for small businesses. It begins at $99 per year or $14.95 per month. It can also be…
5 Reasons Your Small Business Needs a Website Right Now
Gone are the days you looked up local businesses in the Yellow Pages. While phone books are vital to some extent, it’s not enough to have a listing in the phonebook if businesses plan to…
How to Stay One Step Ahead of Hackers
They can come at you and your small business in waves. Unless you’re not prone to reading the news, you likely know that cyber-criminals have impacted countless American and foreign businesses in recent years. While…
11 Apps to Make Your Smartphone Work Harder for Your Business
It’s easy to view your smartphone as nothing more than an elaborate distraction. However, if you use it properly, it has the potential to be an incredibly powerful business ally. By utilizing built-in features, such…
How to Migrate Your Small Business IT to a New System
Most IT system migration projects understandably run late or over-budget because of financial or operational constraints. However, this may put your IT system at risk and negatively impact business operations. Below explains how to strategic…
Mobile Phones: A Genuine Substitute for Office Computers?
If it isn’t already, communications technology is fast becoming the backbone of modern society. It would seem that almost every person across the globe is reachable by some means of electronic communication. With over 3…
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