Source: GettingSmart Who would have thought that computers would become so prominent in the world before they were invented? Unlike any other technology, anything related to computers grows so fast. Although the idea for Artificial Intelligence began in the 1950s, the noticeable surge in growth was in 2011. Apple introduced Siri. Now, a few years […]
AI
Is Automation the Answer to Challenges Post-COVID19?
A recent report from analyst company Forrester revealed that many companies are set to invest more in automation than in rehiring due to the COVID-19 crisis. This has understandably led many people to feel concerned that the rate of automation is increasing, and worry about what this means for jobs and the economy. While there […]
How Digital Transformation Is Empowering SMBs During the Pandemic
In addition to threatening our personal wellbeing and healthcare systems, COVID-19 has jeopardized the stability and survival of enterprises, hitting small to medium businesses (SMBs) particularly hard. Unlike larger companies, SMBs have fewer assets, smaller cash reserves, and a lean business structure leaving them unable to significantly shrink expenses by cutting less-essential positions or processes. […]
The Ultimate Guide to Business Process Automation
Business Process Automation: these three words separately are pretty easy to comprehend. There’s “business”, which is the entity that you own and use to make money; there’s “process”, which is a series of actions; then there is “automation”, which refers to something happening without the need for manual operations. When these words are put together, […]
5 Ways Businesses Can Leverage Technology to Survive COVID-19
Using the right technology as leverage is one of the best ways to improve your business. From small businesses to entrepreneurs, companies can leverage technology to secure themselves a place in the accelerating landscape of business with a truly competitive edge. Thanks to the COVID-19 pandemic, 2020 will likely be the year that changed the […]
Can AI Improve Customer Service?
Improving a customer’s experience is always a top priority for any brand. Customer service should be at the forefront of any brand’s priorities because a customer that feels valued and respected is a lot more likely to come back. It might cost extra resources, time and money, but quite often, it’s the only thing that […]
