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The Advice All Entrepreneurs Should Ignore

In 2011, my friend Kostas and I saw an opportunity. If we developed a hyper-accurate keyboard app—one that enabled users to type without looking at the screen—we could change the way people interacted with mobile technology.

6 Business Functions You Can Improve with Technology

Your business may be small in size and financial resources, but there are many cost-effective technology tools you can leverage to streamline operations and reduce financial and “process” waste. Here are six essential business functions that all small businesses can optimize with a little help from technology.

Keep Your Small Business on Time

As a small business owner, you run through a host of things you have to do on a daily basis. At times it can seem like a real grind, yes?

How to Win as an Underdog and Maintain Your Scrappiness as You Grow

Let’s say you’re fresh out of college, and you have two job offers: one with a global megacorporation and the other with a startup out of a San Jose garage. If stability and security were your goals, which would you choose?

Should You Outsource?

It’s the old question that entrepreneurs always ask themselves, especially in the early stages of their small businesses. Should certain tasks or items be outsourced to professionals outside the company? Is it worth it to outsource?

4 Ways to Design Your Company for Maximum Creativity

Some companies just seem to have a magical ability to innovate. Over the past 25 years, Pixar Animation Studios has turned out hit after hit, with almost no duds (Cars 2 being the possible exception).

Social Customer Service Equals Positive Experiences

I recently had the privilege of working with an amazing, customer-focused operation. Hy-Vee, a Midwest grocery store chain, impressed me, as I’m sure they impress their customers, with their amazing service delivered by dedicated employees.

3 Surprising Interview Questions You Should Ask Every Potential Employee

I became an entrepreneur because I wanted to have an impact in this world: to build something bigger than myself. But to do that, I need a great team to help me make better decisions and see through those blind spots.

QoS: Quality of Service

In the old days of land lines, telecommunications providers were very concerned about QoS. Broadly, that meant crystal clear calls, connected 100% of the time and never dropped.

At What Point Should Your Business Consider Small Fleet Insurance?

No matter how small, your business might rely on commercial vehicles to survive. Whether to transport goods, visit customers, or indeed transport customers, commercial vehicles are important assets to the business.

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