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10 Ways Entrepreneurs Fail Their Way to the Top

Unfortunately, many entrepreneurs seem to prefer to fail their way to the top, rather than do some research and learn from the successes and mistakes of others.

The Importance of Hiring the Right Teammates: Our 3-Step Process

Your team is critical. Not only do you spend more time with them at your fast-growing company than you do with your own family, but a very large part of your success will depend on the quality and mindset of these individuals.

When Being Small Equals Big Advantage

Too often, being a small business is not seen as an advantage. This is for the simple reason that size matters when it comes to many principles of conducting business. For instance, when you go to the bank for a loan, you only get as small an amount as you do business, while large companies have the luxury of running with loads of cash on their balance sheet.

Stealing Time

It’s a big issue within any company. With easy access to Internet shopping, games, social networks and more, employees are able to find many ways to focus on personal issues while at work, detracting from productivity and demonstrating a disrespect for the time paid for by their employer.

How Small Businesses Can Survive Natural Disasters

One in four businesses hit by a natural disaster never recover. Read below for facts and tips to make sure your business is prepared for the worst.

Smooth Scaling: How to Keep Your Startup Afloat

Of the myriad of factors working against the average startup company, perhaps the most dangerous is scalability. Adaptation isn’t just necessary, it’s vital for the survival of a business.

How to Ruin a Great Customer Experience

It seems really ironic that organizations can take a great customer experience and convert it to an awful experience just by asking you about your customer experience. I wonder who talks to the customer experience experts to tell them about the experiences they create?

An Amazing Customer Service Idea: The Five Dollar Lifeboat

The second-generation owner of a chain of Ace Hardware stores, Tom Glenn, tells an inspiring story about his father, Elder Glenn.

Survival Tips to Run a Successful 24/7 Business

Most people aren’t surprised when I say I work 9 to 5. “Yeah, well, so do I,” they say. But the truth is that I work more productively from the PM to the AM, and when I reveal this, most of my friends wonder why I’ve not gone over the edge yet.

Ready for Your First Employee?

Small businesses usually start-off as a one-man show. When you are the owner you do everything from emptying the trash to collecting the cash. As your business grows, however, it can reach a point where the volume of work is overwhelming.

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