Run and Grow
10 Tips for Impeccable Customer Service and Repeat Customers
Every business claims they focus on customer service and offer the best to their clients. However, how many really do? If you want to be able to stand out from the crowd and offer truly…
Top 5 Trends in Customer Service Innovation Heading into 2018
Customer service has always been key to a business’s reputation, but it’s more important than ever today. Consumers across the globe have access to a world of options, and if one business fails to satisfy…
How to Team Up with “Slash Workers” for Small Business Success
The difficulty of hiring solid talent has been a complaint among small business owners for the last several years. I suspect the convergence of one economic development and one social development may be to blame…
6 Ways Your Company Can Benefit from Continuous Employee Training
Imagine going to a doctor or specialist, and the last training he or she had was 10 years ago. Would you feel comfortable having him or her diagnose or – worse yet – complete a medical…
Reducing Risks for Mobile or Remote Workers
More and more companies are choosing to allow their workers to work remotely on either a full-time or part-time basis. While this can be an ideal situation as far as employee satisfaction goes, it can…
There’s No Second Chance to Create First Quality
Let me illustrate this insight with a personal story. As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the…
10 Game-Changing Quick Fixes to Improve Your Interview Process
The battle for top talent in the US is becoming increasingly competitive, costly, and time-consuming. Today, the average job opening takes 52 days to fill and costs the company $4K. Clearly, companies are willing to invest both…
Nationwide Study Reveals Troubling Small Business Statistics
Looks like a disaster waiting to happen… We all know that common expression and it perfectly reflects my thoughts when I was recently reviewing the results of Nationwide’s 2017 Business Owners Attitudes and Usage Study….
Hire Right: 4 Specialists That Can Bolster a Burgeoning Company
As a new company, success largely depends upon the people that you hire to help run it. If you’ve just established a startup, you might not think you can afford a lot of specialists to…
Why These 3 Risk Management Strategies are Critical for Your Business
There is an element of risk in any kind of business venture, regardless of company size or industry. There’s a chance that suppliers or vendors won’t be able to hold up their end of a…
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