Run and Grow
8 Principles for Keeping Customers with You for Life
Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. The result,…
12 Steps to Improve Your Customer Experience
Employee engagement and exceptional customer service play a critical role as a competitive advantage in the business landscape. Great customer service built on a foundation of high employee engagement isn’t a revolutionary concept. More companies…
Use These 4 Tips to Run Your Business While Traveling
Many people start businesses because they want the freedom to be their own boss. Similarly, many people travel the world because they want the freedom of seeing different countries and cultures. So it may seem…
How to Make Sure the Answer to Your Job Offer is Yes
For any small business the decision to hire a new employee will alleviate stress in the long-term, but finding top talent is a challenge in all its own. Then there’s the hurdle of getting this…
Personal Trainer Insurance 101: Your Essential Guide
As a personal trainer, you are constantly active, much more than the average person. Your body is one of your professional tools, and taking care of it becomes a must. It’s not uncommon for a…
6 Lessons in Data Strategy for Startups
Data can be an intimidating concept for a new company, especially a startup. The paradox is that the agility of a new business and the lack of fixed structures and processes makes it the best…
3 Powerful Tips to Modernize Your Customer Service
Customers today interact with brands and businesses in ways that were previously never imagined. You can now talk to the owner of a company directly on Twitter or publish your thoughts of a brand to…
10 Tips for Impeccable Customer Service and Repeat Customers
Every business claims they focus on customer service and offer the best to their clients. However, how many really do? If you want to be able to stand out from the crowd and offer truly…
Top 5 Trends in Customer Service Innovation Heading into 2018
Customer service has always been key to a business’s reputation, but it’s more important than ever today. Consumers across the globe have access to a world of options, and if one business fails to satisfy…
How to Team Up with “Slash Workers” for Small Business Success
The difficulty of hiring solid talent has been a complaint among small business owners for the last several years. I suspect the convergence of one economic development and one social development may be to blame…
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