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Home / Archives for Andrew Tillery

Andrew Tillery

Andrew Tillery

Andrew Tillery

Andrew Tillery is the Marketing Director for MAP Communications, an employee-owned company that provides answering services and call center solutions. Born and raised in Oregon and having lived for several years in Seattle, Andrew has a damp, green place in his heart for the Pacific Northwest.
After graduating from Portland State University with a double major in Marketing and Advertising, he spent some time learning Spanish and experiencing all that South America has to offer. It was while he was south of the equator that he uncovered an interest in writing that he strives to develop whenever the opportunity is presented. Follow @MAPComminc on Twitter and @mapcommunications on Facebook.

3 Powerful Tips to Modernize Your Customer Service

Oct 10, 2017 By Andrew Tillery

Customers today interact with brands and businesses in ways that were previously never imagined. You can now talk to the owner of a company directly on Twitter or publish your thoughts of a brand to millions of readers that make purchasing decisions based on customer reviews. As a business, in order to stay ahead of […]

Filed Under: Customer Service Tagged With: Communication, Customer Service, Innovation

How Being Available 24/7 Can Improve Your Business

May 2, 2017 By Andrew Tillery

When do consumers want something? Right now. When do they need your attention? 5 minutes ago. People don’t check their watches to see if it’s a good time to want or need something. They want when they want and they need when they need. But that means your business must be ready to accommodate around […]

Filed Under: Customer Service Tagged With: Availability, Customer Service

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