Customers today interact with brands and businesses in ways that were previously never imagined. You can now talk to the owner of a company directly on Twitter or publish your thoughts of a brand to millions of readers that make purchasing decisions based on customer reviews. As a business, in order to stay ahead of […]
How Being Available 24/7 Can Improve Your Business
When do consumers want something? Right now. When do they need your attention? 5 minutes ago. People don’t check their watches to see if it’s a good time to want or need something. They want when they want and they need when they need. But that means your business must be ready to accommodate around […]