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Should You Automate Your Business HR Processes?

One of the biggest challenges as a startup business owner is finding good employees to work for you. Truth be told, finding and retaining quality workers is a challenge not just for small businesses, but…

How to Be the Next Netflix (and What Will Happen if You’re Not)

I have fond memories of walking up to my local Blockbuster to browse the latest VHS releases… There was one on every corner. It was an experience, a way to kill time, a reflection on…

3 Instant Ways to Improve Customer Experience

Customer experience (CX) is one of the biggest factors in determining a company’s success. CX can refer to any experience a customer has with your company, be it on the phone, online, or in person….

Supply Chain Management Sees a Great Future with the Internet of Things

Distribution and Logistics are being vastly affected by the Internet of Things and its ramification. But this is not a new concept of warehouses and distribution centers. The biggest roadblock to implementing the concept has…

6 Top Tips for Creating an Effective Global Mobility Strategy

Global mobility is a crucial part of international business growth—make sure you know how to create, and deploy, your strategy. The international business landscape has opened up to organizations of every size and shape—making expansion…

Amazing Brand Experiences Start at the First Touchpoint

I’ll bet you’re familiar with this cliché: You only have one chance to make a good first impression. Yet, so many businesses and organizations fail at this. Take my recent experience at a 4-star (TripAdvisor…

The Essentials of an Effective Business Disaster Recovery Plan

If there’s any guarantee in life, it’s to expect the unexpected. Small businesses are the most impacted when it comes to disasters because they do not usually have a formal disaster recovery plan. As a…

Your Industry Could Use Some Disruption—Just Ask a Mattress Seller

Let’s take a minute to talk about industry disruption. Why does it happen? Aren’t things usually going just fine? The point of disrupting industries is to break them out of a rut. When things are…

Clinging to the Past

Both we and our customers struggle with change. Think, for a moment, how many times you may have said, or you’ve heard within your organization or from your customers: “But we’ve always done things this…

3 Advances Changing the Future of Artificial Intelligence in Manufacturing

Today’s factories are easy to envision as futuristic-seeming hives of automation, where industrial robots mimic the movements and, seemingly, the intentionality of human workers. Today’s robots are not only working faster and more reliably than…

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