Learn How to Get Organized
Say: I am an organizational genius!! The power of positive thought does work but if you said that your conscious mind would say: No you are not!! The first step in learning how to get organized is to make a decision to do so and start changing your thought processes around the topic using positive mantras that…
Read MoreHow to Make Your Recurring Revenues Oil and Not Glue
Some types of businesses generate more and more recurring revenues over time, often growing to a size where recurring revenues pay all of the overhead of the company—an enviable position. There is a phenomenon I have observed time after time with mature companies receiving over 75% of their revenues from recurring sources. Management undertakes a simple…
Read MoreSmall Biz Interviews: A Passion for Pencils
The archetype of a pencil is fairly standard in the American mind—yellow, with a dark pink eraser nub, number 2 (and often required for standardized tests). Walk into CW Pencil Enterprise, a small shop in Manhattan, and you’ll find over 200 varieties of pencils from around the world. You realize quickly that you underestimated this simple yet…
Read MoreTry These Lean Principles to Boost Productivity
Lean Principles are all about maximizing value, and minimizing waste. The body of thought originated in the manufacturing industry, and is rooted in the principles of the Toyota Production System. It was first described as “lean” by authors James Womack and Daniel Jones, who wrote about the system of thought in their book describing a…
Read More15 of the Most Popular Employee Perks (Some are Free!)
In today’s job market, attracting and retaining top talent isn’t all about dollar signs. It’s not just about what you have to offer — it’s also a matter of what kind of culture your company embraces. According to employee recognition specialist Cord Himelstein, “The conversation has evolved from emphasizing retention to emphasizing company culture.” After surveying more…
Read MoreHow Much Paid Vacation Should I Offer in My Small Business?
Just like everyone should be exercising regularly and eating right, vacation time can be lumped right into these important activities. Employees must take off some time to recharge their bodies and minds throughout the year to stave off stress and be more productive individuals. Let’s examine some of the concepts to consider when deciding how…
Read More6 Online Tools to Help Your Business Grow
Growing your business is a marathon without an end, which means you and your employees should constantly strive toward excellence. This isn’t simple to do, but it’s still necessary if you want to constantly become more successful and if your goal is for your business to expand. There are many ways to work on growing…
Read MoreWhy B2B Small Businesses Need to Take Cybersecurity Seriously
Over the last few years, cyber-attacks against every kind of organization, from large corporations to political parties, have increased. Small businesses face the same threats as other organizations. Media stories tend to focus on high-profile consumer brands (B2C companies) due to the number of people affected, like the 500 million Yahoo accounts hacked in 2014.…
Read MoreHow Long Should It Take for Your Local SEO Efforts to Show Results?
One of the first questions business owners ask before starting with local SEO is “how long will it take”. It’s important to remember that it takes time for good SEO to take effect, but exactly how long can you expect to wait before you start seeing results? There’s no “one size fits all” rule for SEO. When…
Read More10 Easy Ways to Improve Your Customer Experience
Poor customer experience (CX) leads to damaged reputations, negative brand perception, killed conversions, disengagement, loss of revenue (83 billion dollars lost in the USA alone according to Genesys), high customer attrition rates, as well as disgruntled employees (likely to be snatched by competition). Reports from SDL show that 56% of customers who experience bad CX will…
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