The 5 Most Important Shop Fittings for Small Businesses

As a small business owner, you have a significant number of challenges to meet, particularly when it comes to planning and laying out your...

How to Train Your New Employees with Microlearning

According to a 2016 study, more than 40% of employees quit within the first six months of starting a new job. While a big...

5 Negative (and Expensive!) Ways Health & Safety Issues Can Impact Your Business

Health and safety is not something that should be taken lightly. As an employer it’s your responsibility to maintain the working environment to ensure...

6 Essential Considerations When Choosing the Right Cleaning Company for Your Business

When deciding to employ a new cleaning contractor for your premises, it can be a huge undertaking. There are many reasons for this, and...

Give Your Customers the 5-Diamond Treatment

Retail sales are moving from brick-and-mortar stores to online, but doesn’t mean you can slack on your in-store service. In fact, customers rank in-store...

Recruiting the Best Candidates from Your Internal Talent Pool

One of the hardest tasks of a business owner is hiring the right people. Top performers must have the right work ethic to fulfill...

Going Through a Rebrand? Here’s How We Approached It for a Large International Client

So, you’re going through a rebrand. There are a variety of reasons a company could go through a rebrand, such as being sold to...

How Engaged Are You in Digital?

It’s hard to imagine there is an active business today that doesn’t have some level of digital connection and engagement. But the truth is...

Be a Customer Complaint Hero with These 9 Steps

Some people perceive customer complaints as a pain in the butt. I suggest they take a 180° turn on this attitude. Customer complaints are gifts!...

Prevent Human Error and Avoid Big Consequences for Your Small Business

Human errors do not seem that scary next to other cyber threats. But they are often a nasty part of successful hacking and scamming...

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