Posts Tagged ‘Employees’
How to Recognize Smart People for Your Startup Team
Helpers do what you say, while good help does what you need, without you saying anything. People who can help you the most are actually smarter than you, at least in their domain. Top entrepreneurs spend more time putting the right team in place to accomplish their objectives than they spend on any other components of their job.
Read More Never Embarrass Your Employees
It takes a long time to build trust with your staff but not very long at all to tear it down. By far, the easiest way to lose the trust of your staff is to embarrass them.
Read More Firing the Customer
In customer service, I firmly believe that there is a specific instance in which it is appropriate to fire the customer. This customer affects the morale and motivation of the employees and makes it impossible for them to deliver a great customer service experience.
Read More Where to Place Cameras in Your Business
In order to get the most from your Video Surveillance System, it is important that you position each camera properly to obtain the optimum benefit. This will allow you to obtain a greater ROI for expense of installing your system.
Read More Outsourcing Payroll vs. Doing It In-House
When you first started your business, doing the payroll was pretty easy. You paid yourself and maybe one or two employees. You could do the whole shebang in a couple of hours using desktop PC software. Now, though, your company has grown.
Read More Are There Any Customer Service Absolutes?
Customer service would be easy if absolutes such as these were indeed true. In today’s highly interactive world of customized customer service, nothing could be LESS needed than training in such fallible absolutes.
Read More Start Now to Save on Small Business Tax Preparation for 2014
Although it seems that tax season just ended, it is important to prepare for the future. Tax preparation is something every business owner should constantly keep in mind, and the 2014 tax season will approach quickly.
Read More The Small Business Non-Compete Agreement: Why It’s a Good Idea
Employees are often trusted with confidential and sensitive material while under your employment. But what happens when they are no longer working for the company, or have left for a competitor, taking all that valuable information with them?
Read More The Heart of Customer Service is Respect
Excellence comes out of respect, which is at the heart of customer service. It starts with internal service; treating the employees with the same respect and attitude as you would want the customer treated. You can’t expect the customer to experience excellence if you don’t first create excellence internally.
Read More When Should You Fire an Employee
As a small business owner, you can’t afford to take risks when it comes to hiring the right employees. Sometimes, however, you make a mistake and you hire someone who you shouldn’t have. When is it time to fire this employee?
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