Technology
Note to Businesses: We’re All in eCommerce Now
One needn’t look any further than Amazon to bear witness to the growing power of eCommerce. This past holiday season offered up a spate of direct and anecdotal evidence to suggest that eCommerce in general,…
Why Top eCommerce Sites are Building Physical Stores
At present, e-commerce giants are recognizing the importance of having physical stores alongside their online shops. The question is, why? Undoubtedly, technology significantly affects how people do business nowadays, especially when it comes to shopping….
The Definitive Guide to Planning a Successful Office 365 Migration
Several SMBs have taken the leap to Office 365, and are leveraging the benefits of this suite of collaboration, workflow, and office apps. If your organization is also queuing up for the transformation, it will…
Best Value: In-House IT Training vs. Hiring New Staff
The time has come—a significant software update is in the works or you’re taking the first steps toward a truly cloud-based environment. Great planning lets you identify key areas of concern; perhaps extra bandwidth is…
Tools of the Trade for First-Time Business Owners
Working as a startup founder is perhaps one of the most rewarding careers ever. Yet it’s also one of the most challenging jobs. You’ll be working longer hours than your 9-5 day job, contacting more…
On a Budget? Try These eCommerce Platforms!
The ability to make files available online for customers to purchase and download is an increasingly valuable tool for small business owners. Check out four popular e-commerce platforms for selling digital products online to learn…
5 Essential Factors in Planning a Successful CRM Implementation
Whether you’re implementing your first customer relationship management (CRM) solution or merely transitioning away from outdated software, careful thought should be put into the implementation of any new CRM. Your CRM solution will be the…
6 Reasons You Need Call Recording and Reporting
We’ve all had the experience of calling a business only to hear a recording that says something along the lines of “This call may be recorded for quality assurance purposes.” Call centers have used call recording…
5 Mobile Apps to Keep You Productive in Your Franchise
Is your on-the-go lifestyle making it hard for you to keep up with your business? Technology is coming to the rescue. Your smartphone does more than call, text and email. It’s waiting to be filled…
3 Things You Must Do if Your Business Experiences a Cyberattack
Face it: the World Wide Web isn’t quite as safe as it used to be. Nowadays, most people live online. It’s where we shop, advertise, manage our money and communicate. Yet the more ways that…
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