Run and Grow
A Closer Look at Apples and Oranges
I recently wrote a blog about apples and oranges as a comparison with satisfaction and dissatisfaction. In that blog, I particularly related how the NPS metric was making a large assumption about satisfaction and dissatisfaction…
Top 7 Features to Look for When Choosing a CRM
Whether you have a quickly growing small business or a multi-department corporation, you need to have a great, customer relationship management system (CRM) in place. CRM platforms help keep all the functions of your business…
6 Ways Smart Technologies Are Changing the Conversation About Architecture
More and more, ordinary homes and offices are starting to resemble Iron Man alter ego Tony Stark’s famously futuristic Malibu mansion, tricked out with space-age technologies ranging from remote-controlled video surveillance to robot butlers. Residents of smart buildings…
How to Create a Schedule Your Employees Will Love
The typical 9-to-5, seven-day schedule is becoming a thing of the past. Technology, global commerce, and a new generation of workers are ushering in new ways to work. And workers are favoring more flexible schedules…
Can AI Improve Customer Service?
Improving a customer’s experience is always a top priority for any brand. Customer service should be at the forefront of any brand’s priorities because a customer that feels valued and respected is a lot more…
Are Businesses Looking to Decrease Dependency on China in an Increasingly Troubled Market?
Economists originally predicted that the so called US-China trade war would have little impact on small-to-medium sized businesses. Once a trade deal was in place, they announced everything was over. Nevertheless, a great deal of…
4 Innovative Ways to Expand Your Small Business
If you are considering expanding your small business, you might be a bit unsure as to how to go about it. There are many things you can do to ramp up sales, venture into new…
Use Office Parties and Social Functions to Boost Morale
Office parties, special events and other social functions can be good for more than just relaxation. Whether it’s helping to cultivate and maintain the right workplace culture and atmosphere, creating valuable networking opportunities or finding…
7 Key Principles to Creating UI/UX Design
Do you know that your users need just a few seconds to make a decision on whether to use your product or not? In fact, what they see and how they feel when using your…
5 Expert Ways to Highlight Your Business’s Certifications and Expertise
Building trust with your site visitors requires effort and precision. The average person landing on your page may not have heard of you. They have no reason to trust you, so you have to prove…
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