Everyone knows what ISO Certification is, or at least understands what it means in concept. However, while ISO Certifications garner alot of attention, the real work of improving quality in manufacturing comes in the adoption of quality processes such as Six Sigma and APQP.
Regardless of the size of your company, the legal aspects of your business are critically important. Unfortunately, many small businesses fail to heed this salient fact, leaving them dangerously vulnerable and subject to serious legal exposure.
When we first started building our company, I was relatively new to the hiring process, and it was daunting. This time, however, I feel a little more seasoned, and am actually looking forward to putting what we learned a couple of years ago into practice.
For three decades, OSHA has helped employers prevent injuries and save lives by protecting the workforce. If a workplace is OSHA-compliant, the employer will be empowered to recognize work hazards, protect employees from illness and injury, prevent death, and cultivate educated employees who foster general safety for the entire workplace.
A critical piece of every business’s customer service strategy is how you plan to handle customer concerns. When properly dealt with, complaints are an opportunity to transform angry or upset customers into extremely loyal ones.
If the national spotlight on bullying has taught us anything, it’s that bullies aren’t just ornery kids picking on helpless classmates in the schoolyard. Bullies have invaded social media, and they’re becoming more prevalent in the workplace.
Small Biz Club is the premier destination for small business owners and entrepreneurs. To succeed in business, you have to constantly learn about new things, evaluate what you’re doing, and look for ways to improve—that’s what we’re here to help you do.