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Why Your Company Needs a Buy-Sell Agreement
Think about a buy-sell agreement as what you need in the event you want to buy out a partner or co-owner. Also, what will happen if a person who is part of the business heads off to what they think are greener pastures?
An Inside Look at Working at Apple
Jordan Price, a mobile designer at Apple, recently quit his job—a job many would dream of having. Well, perhaps not. In a blog post about why he quit, Price makes Apple seem like a pretty horrible work environment.
Adaptability the Key to Long-Term Survival
One thing we can be certain about is that nothing is certain—no matter how much we plan. While planning is critical and necessary, no plan is a guarantee.
How to Avoid a Weak Brand in a Post-Patent World
Patents. They’re great things aren’t they? Have you given any thought to the day when that patent runs out? Maybe it seems so far away, that it simply isn’t on the radar.
Interns: “Do I Have to Pay Them?” and Other FAQs
Interns across the country will be joining the workplace this summer to learn new skills and apply what they’ve learned in the classroom. When they do, questions about how to structure the program, whether the intern is entitled to pay, and what records are needed to document the relationship often arise. In this Tip, we answer common questions about internships.
A Basic Assumption of Customer Satisfaction: Reconsidered
One of the basic assumptions that have been considered sacrosanct is high levels of customer satisfaction lead to increased market share. Some recent research suggests that there this assumption may not be universally true.
US Restaurant Sales Expected to Increase in 2014
How is your restaurant looking for the 2014 forecast? Multiple media outlets have been reporting that U.S. restaurant industry sales are projected to go beyond $683 billion in 2014, which would be an increase of 3.6 percent from 2013.
5 Customer Service Tactics to Increase Sales
To be truly effective, customer service must permeate the culture of a company. It is everyone’s job. Hire the right people for the job—selling and serving the customer—and train and motivate them to engage with each customer to provide an amazing customer service experience.
Banish the Workplace Bully
Bullying doesn’t always end on the playground. Here are some recommendations on how small businesses can recognize and eliminate workplace bullying.
Don’t Blink: Here Comes Ephemeral Marketing!
You gotta love the fast moving nature of digital marketing. Just when you thought you had the social media playbook down pat, photo sharing app Snapchat coming along to write a new chapter: that of ephemeral marketing (aka temporary social media).
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