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Safety Standards: Keep Your Employees Safe with These Tips
The financial repercussions of poor security practices can sink any SMB no matter how careful you are. As such, it’s important to focus on mishap prevention to reduce negative outcomes. Whether your business measures annual sales in thousands of dollars or millions, sound security precautions are imperative.
10 Key Outsourcing Mistakes Made By Entrepreneurs
These days, it is almost impossible to find a small business where everything is done at the home location, by full-time employees. We are in the age of outsourcing.
A Supportive Atmosphere for Pregnant Employees
When an employee becomes pregnant, it may cause some mixed feelings or concerns for both parties. However, with the right support system, the team can end up stronger than they were before.
Is Your Small Business Conducting Exit Interviews?
Employee turnover is expensive. Human research professionals estimate the cost of turnover ranges from 50 to 200 percent of an employee’s annual salary. Furthermore, an employee resignation can impact the morale and productivity of your remaining team members.
Is Customer Loyalty the Same as Retention?
Loyalty looks at building a relationship between a business and its customers. On the other hand, retention is about customer preservation.
8 Deadly Wastes That Every Entrepreneur Must Avoid
Every entrepreneur I know is short on resources, including time, money, and skills. The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often.
6 Steps for Improved Customer Relations Management
Customer service in today’s world includes reliance on technology for your customer relations management, and a good VoIP business phone systems are essential for efficiency.
Why Business Insurance is a No-Brainer
If you’re about to take your startup company into the new frontier, then you need to have the reassurance of small business insurance on your side. The business world can throw just about anything your way, especially if you’re running a new small business, which is why it’s important to have insurance coverage.
Reputation Risk
A business’ reputation affects its success in so many ways. Employees want to work for a company that has a great reputation just as people want to buy from one. The best companies understand their reputations are among their most valuable assets.
6 Ideas for Boosting Customer Service at Your Small Business
Interested in boosting customer service at your small business? If so, the first thing you need to do is ask yourself how well your team executes it. Spend some time on the floor, investigate weaknesses, highlight strengths, and devise a strategy for improvement.
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