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Clinging to the Past

Both we and our customers struggle with change. Think, for a moment, how many times you may have said, or you’ve heard within your organization or from your customers: “But we’ve always done things this…

3 Advances Changing the Future of Artificial Intelligence in Manufacturing

Today’s factories are easy to envision as futuristic-seeming hives of automation, where industrial robots mimic the movements and, seemingly, the intentionality of human workers. Today’s robots are not only working faster and more reliably than…

The Importance of Pensions to SMEs

For SMEs to remain competitive in the current economic climate, it’s imperative that they’re able to retain and recruit the best possible talent. This can be challenging, however, particularly with small businesses being relentlessly squeezed…

Personalization vs. Privacy: Your Customers’ Confusing Brand Experiences

How much business do you think you lose due to poor customer experiences? Did you know that 41% of US consumers said they ditched a company because of “poor personalization and lack of trust?” And,…

3 Effective Ways to Fight Employee Burnout by Onboarding Correctly

In a survey of 614 HR leaders, conducted by Kronos Incorporated and Future Workplace, 87 percent of respondents cited improving employee retention as a critical priority in the face of burnout. “Employee burnout has reached…

Why Taking Risk is the Ultimate New Venture Advantage

Outside of dreams, there is no real business opportunity without risk. Serious entrepreneurs know that, but too many “wannabes” still fall for that elusive get-rich-quick scheme with no risk. As an active angel investor, I…

5 Ways You Didn’t Realize Your Company Can Use Cryptocurrencies

With cryptocurrencies like bitcoin making headlines recently due to a rapid increase in dollar value, it’s important for small businesses to realize there’s more to this phenomenon than accepting it as a form of payment….

The Big Trends Shaping the Factory of the Future

Technical innovation is reshaping traditional industries—take BIM’s (Building Information Modeling) impact on construction planning and smart devices in the energy sector. Manufacturing has experienced its own transformation, but the factory itself hasn’t fundamentally changed since…

5 Customer Service MUST Dos for 2018

​At the conclusion of any year it is wise to look back a successes and failures but also to move forward with a specific strategy for improvement and growth. The five steps below are critical…

What if Your Small Business Doesn’t Have an HR Department?

Every small business owner is familiar with pouring over business-related advice, only to find out that it’s applicable only to larger businesses or transnational corporations. The business world is anything but one-size-fits-all, and it can…

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