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In-House HR & Payroll vs. Outsourcing: The Key Decision

Every business owner will have to decide at a certain stage of organizational growth whether to create and maintain an in-house HR and payroll department, or to delegate these services to an outsource provider. Why…

How Cloud Communications Can Help During Disasters

From fires to floods, natural disasters can strike at any time. June 1st through November 30th is hurricane season, which brings an increased risk of potential flooding and water damage. Businesses that rely upon their technical…

10 Gracious Ways to Manage Angry Customers

At one time or another, I’ll bet your customer service has gone awry, no matter how much you work to avoid it. Whether mistakes are your fault or not, angry customers can get … well,…

7 Growth Hacking Strategies for a Successful Real Estate Business

In today’s tech-driven world, a lot of businesses in the real estate industry are taking advantage of the enormous benefits of growth hacking—a concept used to explain tech innovation for more powerful marketing. Small businesses…

Robots on the Rise: 5 Examples of Innovations in Industrial Robotics

The term industrial robotics might conjure huge, fast-moving machines engaged in the kind of repetitive, dangerous work that humans used to handle: building automobiles, welding parts, and so on. Although those machines will certainly continue to take…

The Booming Economy, Driven By Tech

For too long, a creative career was far away from what career success should look like. It was too often relegated to a childhood dream, with many artists taking distance from their craft as time…

Do These 3 Things on Social Media to Provide the Best Customer Service

Social media isn’t just for marketing anymore. It’s a place for you to network and develop company culture. It’s also most likely the first place your potential clients get an impression for your business. Your…

Why You Should Hire People Smarter Than You

Throughout today’s business world, a growing trend is developing where managers routinely reject applications from potential employees who they worry may be smarter than them. As a matter of fact, a growing number of managers…

3 Steps to Exceed Expectations and Turn Your Business into a Customer Company

The 21st-century economy isn’t made for complacency. Constant disruption and innovation in business require continual evolution and development. It also demands something personal: a genuine connection to your customer. As Henry Ford said, “If there…

The #MeToo Movement in Small Businesses

As the #MeToo movement sweeps the nation, and more people in positions of power are accused of sexual harassment or worse, businesses have had to sit up and take notice. Clearly, there are reputation risks…

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