Leadership
Please don’t overestimate your audience’s knowledge
Ask the important question first When making a presentation to a new audience, the smart thing to do, if there is an opportunity, is to ask your audience by show of hands, if they have…
How to Make Disabled Employees Feel Confident at Work
When most of us think of a disabled person, we might think of someone who’s wheelchair-bound, or has to travel everywhere on crutches, or who’s blind or deaf. While all of these categories would certainly…
5 Ways Entrepreneurs Can Encourage Retention of Stay-at-Home Workforce
With more workers at home than ever before, small businesses need to focus on retention. How can they keep their well-trained employees motivated? Hint: there may be some money involved. The Retention Problem Smart entrepreneurs…
Thinking About Diversity And Inclusion
The NY Times had a fascinating article: “Faces Of Power, 80% Are White As The Country Gets More Diverse.” There were a couple of interesting data points: Of the 25 highest value publicly traded companies…
6 Ways to Write the Perfect Email Subject Line
Subject lines are the single most important element determining the fate of an email. They need to be capable of letting the recipient know that your message is worth opening, let alone reading. Did you…
What 95% Of Meetings Miss
I spend much of my time in meetings with clients and their customers. Since the pandemic, it seems I have more meetings on my calendar, starting early in the morning running into the afternoon. I…
4 Ways to Improve Your Communication Platform
Communication is at the forefront of any savvy business owner’s mind. Not only is it crucial to be able to communicate effectively with your clients, but it is equally important to be able to communicate…
5 Storytelling Techniques to Be a Better Speaker
When was the last time that you experienced a very compelling speaker? Do you remember what you liked about the story? Were there any elements that you found particularly interesting?   Maybe you remember…
“Manage And Coach By Results…..”
I read an article about how to be a successful sales manager. One of the pieces of “insight” was to manage and coach by results versus micromanaging or counting activities. He goes on to say,…