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Is Your Leadership Limiting Your Organization’s Ability to Grow?
Great leaders not only understand how to engage and inspire their teams to get the best results—they understand the need to create participatory and collaborative processes that develop the abilities of the next generation of leaders.
7 Must Have Transformational Leadership Qualities
Developing your leadership capacity is moving beyond focusing on the day to day operations and expanding your decision making process to focus on long term strategies that are able to sustain business over time.
Entrepreneurs Face Serious Communication Barriers
Founders have to communicate their ideas and products to investors, business partners, and the rest of the team. Communication is not just talking, but also listening, writing, body language, and “actions speak louder than words.”
How to Harness Your Superpowers
What if you could leap tall buildings in a single bound? What if you had x-ray vision? What if you could fly? We all wish we could harness our superpowers and do amazing things. In this article, I’ll show you how to harness your superpowers.
Guiding Leadership Principles of Successful Entrepreneurship
No matter what type of business you’re in, there’s one thing that’s certain: the life of an entrepreneur is ridden with challenges. It is easy to get caught up in the rise and fall of the larger macroeconomic environment or the successes and failures of everyday life as a business owner.
Energy Saving Tips
There are a number of reasons for your business to pursue green initiatives. Not only will they save you money when it comes to overhead, but they will promote your company as a business that cares about the world it operates in…
Make Sure There’s a Real Person Behind Every Communication!
How many times have you received an e-mail or letter from a company or organization without an individual’s name at the bottom? You know… all that’s there is the organization’s name or a person’s title without a name.
How Not To Lead
As much as a business owner should focus on the right behaviors, it is also important to be aware of the wrong behaviors. With few ways to succeed in business and a thousand ways to mess up, evidence suggests that people are more likely to remember what you did wrong than what you did right.
Never Embarrass Your Employees
It takes a long time to build trust with your staff but not very long at all to tear it down. By far, the easiest way to lose the trust of your staff is to embarrass them.
Firing the Customer
In customer service, I firmly believe that there is a specific instance in which it is appropriate to fire the customer. This customer affects the morale and motivation of the employees and makes it impossible for them to deliver a great customer service experience.
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