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Manage Your Bottlenecks!

The definition of a bottleneck in your business is one that constricts the flow of work from one area to another in the flow of product or service through your organization. A bottleneck in your organization’s flow can happen, shift, or disappear quickly.

8 Tips to Franchise Your Small Business

If you have a small business that can be easily replicated, then franchising may be one of the best ways to expand it at a fast pace. And if you tackle it the right way, you can certainly pump up your profitability.

Role Models

In order to be a great leader, you have got to be a great role model. Managers often forget that their staff watches their behavior and uses it to guide their own reactions. So what characteristics should the role model of a business—or a non-profit, for that matter—have?

8 Ways to Inspire Employee Behavior That You Can Implement Today

Leaders create the vision, set company goals, and develop strategies—but it is front line employees who execute the plan. They are the ones who carry out the daily tasks and initiatives that help make a leader’s vision become a reality. They are the ones who interact daily with the customers who are the life blood of any successful organization.

Interview with Business Owner Joe Fugere of Tutta Bella

In honor of small business month this May, we sat down with small business owner Joe Fugere of Tutta Bella, the first (and best) Neapolitan pizza chain in the Pacific Northwest, to document his experience running a business in America, how he’s growing under the current economic climate, and how he plans to be successful in the future.

What the Most Successful Leaders Know About Creating an Inventive Culture

From Edison to Jobs to Winfrey, pioneering innovators know how to enroll a team that creates and then supports big ideas. They have learned to create organizations that literally pull great ideas through the ranks instead of empowering people to straight-arm them.

Rising Early Will Help Your Productivity

There are many advantages of starting your day early that relate to productivity and health. Getting up early, however, is not for everyone. But a few years ago, a study by the University of Texas found a correlation between grade point averages and early rising.

You Can Leave Your Hat On, Baby

Small business owners wear many hats. Owner. Salesperson. Bookkeeper. Cashier. Manager. Trainer. Janitor. Marketing. Computer repair. Web designer. Social media manager. Not to mention, of course, the specialty of the business, whether it’s tutoring kids in math, selling jewelry, running fitness classes, or buying and selling homes.

Why Busyness May Be Killing Your Business

My biggest adjustment when I started my business was that no matter the issue, all paths led to me! Finding new clients, setting the business strategy, agreeing the needed partnership, preparing the materials for the meeting, or managing the vendor registration? Yes, all me. The diversity and volume of topics on my “to do” list was overwhelming at times.

5 Ways to Turn Indifferent Customers Into Raving Fans

Providing good customer service just isn’t enough anymore, not with companies the world over clamoring for the dwindling dollars consumers spend. And heaven forbid your customer service should be classified average! That could, literally, be the death of a company if it’s not turned around quickly.

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