Dial-In to the Right Technology Needs

Mobile phones and other tech gadgets can play an important role in improving the communication capabilities and operational efficiency of your small business. They can help you and your employees perform various tasks and meet customer needs more effectively.

Finding a PBX System for Your Small Business

When you’re starting a business, you spend almost every minute of the day crossing your t’s and dotting your i’s (let’s assume your racing...

Cloud-Based Unified Communications

Unified communications (UC) cloud services are likely the most useful services many businesses will ever have. A UC cloud-based service can offer a flexibility that hosted and...

5 Tips for Preparing Your Call Center for the Busy Holiday

As the holidays approach, most businesses find that they must deal with extra demands on their call centers because of seasonal promotions, heavy vacation schedules, and temporary workers.

What Exactly Is a “Virtual Office”?

The cost of telephone services for small businesses is expected to rise dramatically in the next few years. The use of “virtual office” phone services give small businesses the appearance and professionalism of larger companies, but at a much more economical price. For those of us involved in the creation and growth of voice communications...

5 Mistakes to Avoid When Choosing a Business Phone System

Any business worth its salt has a quality phone system in place to ensure its customers have a reliable way to contact the company....

Video Conferencing Etiquette: 7 Things to Avoid

With fiber optic network data cabling, that authentic feeling face-to-face meeting is finally achievable by virtually anyone! But as with any type of meeting, there are certain social behaviors that you want to watch out for, as they could make for a bad impression.

4 Reasons Businesses Stop Using Fixed-Line Networks

Fixed-line telecommunication networks, otherwise known as landlines, are quickly fading from businesses across America. In 2017, most companies are opting for modern, versatile solutions...

4 Features Your Small Business Phone System Needs for 2016

Sometimes, small business owners don’t think that they deserve the best tech. You might think that only large organizations need cutting-edge technology. Or you might...

How the Internet of Things Will Affect Your Telecommunications System

Are you ready for the changes that will impact the way we do business as the Internet of Things takes off? Companies that don’t take...

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