What Customers Think About Your Auto Attendant Phone System

Few organizations, large or small, could survive without an auto attendant phone system. In our "We Want It Now" society, callers expect an instant response.

Busted: 5 Myths About Your Office Phone System

While many large businesses have now adopted VoIP phone systems, small and medium organizations have been slower to climb on board.

How Do I Decide on a Business Phone System?

A business can only operate when it can communicate effectively with customers, employees, suppliers, and partners, and the telephone is still the most important system for business. You have a number of choices as to what kind of system you will use.

6 Top Business Communication Trends to Expect in 2017

For the first 95 percent of recorded human history to the present, communication was possible only face to face or in written form. Then,...

What Exactly Is a “Virtual Office”?

The cost of telephone services for small businesses is expected to rise dramatically in the next few years. The use of “virtual office” phone services give small businesses the appearance and professionalism of larger companies, but at a much more economical price. For those of us involved in the creation and growth of voice communications...

Cloud PBX vs. Premise-Based PBX

It can be difficult to choose between premise-based PBX and cloud PBX systems. When making this decision, you should consider which phone system works...

Does Unified Communications Really Cut Costs?

If you're thinking of moving to Unified Communications, the first question on your mind is probably "How much is this all going to cost me?"

5 Tips to Keep Your Call Center Team Engaged

With the increasing emphasis placed on a customer-oriented business approach nowadays, top-notch customer service is the main goal of every contact center. Unfortunately, with...

4 Affordable Video Conferencing Solutions for Your Small Business

When it comes to video conferencing, which is the best video conferencing tool for your business and remote teams? There is a large variety...

4 Features Your Small Business Phone System Needs for 2016

Sometimes, small business owners don’t think that they deserve the best tech. You might think that only large organizations need cutting-edge technology. Or you might...

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