Do Your Customers Feel Heard?

listening to a customer

We are driven to pitch our products and solutions. Our questioning and discovery strategies each have an agenda, we seek answers that enable us to pitch. We have presentations focusing on us, our products, our companies and how great we are. We have closing strategies focused on getting the order. Somehow, our customers are lost in…

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Effective Leadership Through Listening

man listening to team of workers

Between sports, media, and business, I’ve gotten to spend my time around a lot of different types of leaders. Some of the earliest examples were coaches, and many of them fit the classic stereotype by yelling and screaming in our faces about what we should and shouldn’t do. I never liked that style of leadership. It’s…

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3 Ways to Develop Leadership Skills

Developing leadership skills is a must at some point in your career or another. Maybe you’ve just found yourself in a leadership position, and you’re willing to work at your skills to make yourself a perfect fit, or maybe you’ve been wanting to become a business leader for a long time. Either way, you know…

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7 Tips to Ask Better Questions

Regardless of your role or circumstance, asking great questions is a fundamental way to up your communication skills. A great question has the power to shift the dynamic of a conversation, help you gain clarity on a situation, or bring out the best in others. Here are 7 tips that you can use to start…

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This One Skill Will Transform Your Life

Some people seem to have it and others don’t. It is a skill and a science that can change your life. It requires an awareness about yourself. And others. It is an expertise that is essential for engaging and connected communication. Excelling at it will attract people to you. They will want to hang out with you. Seek…

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Consider This When Receiving Advice from Others

Advice is something many people love to share, yet some have a hard time accepting from others, even when it’s sound. Perhaps it’s in our nature as human beings to resist being told what to do by others. If that’s how advice is perceived, no wonder people run from it. Who wants to be told…

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4 Ways to Boost Communication with Your Team

Communication is the #1 most important factor for creating a strong office environment. You can have an excellent product, the best team, and the newest tech, but if you’re not open to genuine communication, your business won’t succeed. The benefits to having a strong culture of communication in your office are clear. The Aveta Business…

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Any Advice Can Be Worthless, or Worse

Ever get bad advice? Sure. We all have in our past. Ever take that advice without question because the person giving it was an investor, a superior in rank, the chairperson of your board? I’ll bet you have at least one story of bad advice taken and being bitten as a result. As one illustration…

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On Professionalism

How would you feel if you walked into a dentist’s office, and everyone in the office had terrible/rotting teeth? Would you hire a contractor whose tools are rusted or broken?  Or a landscaper whose yard was filled with weeds and dead plants? Would you eat at a restaurant that is filthy and has rat traps…

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