3 Essential Security Measures to Secure Your Business Data

GDPR laws enacted by the European Union sent shockwaves across the business world. No one operating online was safe from their reach, no matter where they were based. The regulations brought in some chilling new consequences for failures to protect personal data. Yet, it wasn’t just GDPR that shook things up in 2018. A series…

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Growing a Services Business Requires Selling Yourself

The critical success factors for a product business are well known, starting with selling every unit with a gross margin of 50 percent or more, building a patent and other intellectual property, and continuous product improvement. If your forte is a service, like consulting or web site design, it’s harder to find guidance on what…

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3 Payroll Nightmares You Might Have

Vampire Digit might not be too scary, but you know what is? Making payroll mistakes. *gasp* Payroll is a necessary and recurring task for all businesses with employees. So making mistakes can be detrimental for a lot of reasons: Taxes. You can get loads of fees piled on if you report your payroll taxes incorrectly. Even though…

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How Much Money Do You Need to be Wealthy?

When you sit back and think about how much money you would need not to have a financial worry in the world, what’s the number that comes to mind? If you’re thinking of an amount similar to most people, it’s probably a lot more than you’re worth. A Charles Schwab survey of 1,000 Americans between…

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Another Personal Story: Timing is Everything in a Sale

Almost anyone who has sold a company has a story to tell about their good deal, the problems with the buyer, a last-minute change of terms, or more. I have saved this next story until now because it is one of my favorites, and certainly illustrates the point about timing being a combination of luck and…

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This One Thing Makes All Marketing Boom or Bust

For local businesses, one “marketing engine” drives results for all other marketing efforts. Fine tune that engine and your marketing costs will plummet and sales will boom. Fail to keep that engine running smoothly and your marketing costs will skyrocket and sales will go bust. What is this “marketing engine?” Online customer reviews. Customer reviews…

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The Challenged Customer

Our customers (and us) live in worlds characterized by information overload, rapidly changing circumstances, increasing demands, rising management expectations, scarcer resources, increasing scale, disruption, distraction, and complexity. It’s impossible to avoid feeling overwhelmed, unbalanced, and distracted. Getting things done, getting the support and resources to move forward is increasingly difficult. They must coordinate efforts across more…

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