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Why You Need a Real Person Talking to Your Customers
Personalization at the small business level, especially local small businesses, means having a live person answer when someone calls. Answering service companies, which have failed miserably in the past, mostly due to technology limitations, are now poised to provide small businesses the added advantage they need in an ever increasingly competitive environment.
7 Tools to Find Awesome (and Relevant) Keywords
If you’re in the content marketing business, if you’re a content marketing manager or writer, or even if you’re just into blog writing or want to get your ad up on Google Adwords, you need a good keyword generator.
Top 3 PC Security Software Programs to Protect Your Data
Keeping your computer safe and secure is definitely a top priority for anyone who works online. After all, your business is riding on the information contained in your system. The bad news is, there are some unscrupulous people in the world that take pleasure in hacking into other people’s computers or even in sending viruses in a malicious manner.
6 Reasons You Should Install a Security System in Your Office Building
Your office building is home base for your business. If your enterprise had an Alamo, it would be your office. Your offices are more than just the place where your employees gather to work during the day; it’s where you keep your business’s valuables and secrets and, occasionally, fairly large sums of its money.
Realizing the Value of IT for Your Small Business
IT (Information Technology) offers a spectrum of opportunities to progress a small business to the next level. Some technologies are extremely effective at improving productivity and minimizing downtime. However, all small businesses are unique, and each operation demands a different approach to utilizing technology.
How Inventory Management Software Can Ensure You Don’t Overstock for Ecommerce
When clients demand services through multiple channels, order promising, monitoring and fulfillment can be complex and intensive. Multiple channels can often mean clients ordering over the web, phone, fax or email and in some cases differing people deal with these calls within an organization.
Using Quickbooks for Property Management
Running a property management business is no easy task. The good news is that Quickbooks makes accounting for property management businesses fast and painless. To learn more about how you can use Quickbooks to account for all of your property management transactions, keep reading.
Top 10 Free Tools from Google for Your Business
Google is the gift that keeps on giving to businesses. Google provides dozens of tools and applications designed to help your business grow and increase your productivity. Best of all, they are totally free.
Taking the Friction Out of Online Purchases
Internet retailers strive to reduce any “friction” associated with an online purchase, and small businesses should heed this with their incoming phone leads. In an industry rife with poor quality of service and antiquated technology, new virtual answering service companies, built on top of VOIP network with systems based in the cloud, are giving the smallest businesses high quality answering service and lead capturing capability—at prices not much higher than “virtual phone systems.”
Building an App? 5 Questions to Ask Your Mobile Developer
Many companies are jumping into the world of mobile digital applications in an effort to attract more customers, and to build better relationships with the ones they already have. In most cases, that means hiring a mobile development company to design and build the app.
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