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5 Ways to Know You’re Running an Obsolete System
Unified communications systems blend networks, systems, and business applications, which improves how employees collaborate and communicate in virtually every aspect of a company.
Don’t Fall Behind Your eCommerce Competitors This Year
I recently spoke with one of our new customers recently who has been paying for an eCommerce website for two years and hasn’t sold one thing. That’s right, NOT A THING!
The Truth About Enterprise Mobility
Enterprise mobility is an extremely important concept in the modern business world. The pace of communication continues to increase, which means that companies must have the ability to reach their customers from any location.
The 2014 State of eCommerce SEO
It’s no secret that SEO has been on a rollercoaster ride the last few years. This is particularly true for eCommerce companies. Google and the other search engines have made huge strides at making sure they serve up only the best problem-solving content in their index.
Tech Tools to Manage Your Global Presence
Which tools can make your business life easier? This infographic looks at some of the best ways for businesses to operate more efficiently using today’s technology.
Don’t Think Your Business App is too Small
Small business owners toying with the idea of developing a mobile app to promote their companies might find themselves heartened by the immensity of the market but at the same time frightened away by the magnitude of the competition.
Top 5 Advantages of Using FAQ Software
If you think FAQ software is just a way to generate an FAQ page for your website, think again. Yes, an FAQ system does help you provide answers to frequently asked questions, but it has many additional advantages for companies of all types and sizes.
New Methods Hackers Use to Steal Credit Cards
Most consumers and businesses understand the risks of credit card fraud, but they doubt such an event will happen to them. Despite carefully choosing who receives their credit card information, monitoring their credit reports, and taking other measures to keep their data safe, conscientious individuals fall victim to thieves and con artists every day.
6 Ways to Track Your Call Center Analytics
Traditionally call center analytics were only available from niche vendors. However, analytics technology is now readily accessible and more affordable than ever. The increased functionality of comprehensive analytics packages provides brand new insight, allowing call centers to plan better customer strategies. The following six systems can be utilized to aid in your call center management:
An Innovative Way to Cut Employee Stress and Increase Productivity
A marketing company in the UK has managed to improve the well-being of its employees after allowing them to use a games console at work. Since last February, the staff at Vertical Leap have used the Xbox One for some much needed down time
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