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Do You Really Want to be the First to Market?

If you are going to be first in a market, plan on a very long time from introduction to acceptance. Triple the time you estimate for the effort, and add four times the cost you estimated for marketing.

Is Your Office an Injury Waiting to Happen?

How safe is your small business office? When it comes to injuries at work, you might think of construction sites or other more hazardous workplaces, but in fact the Bureau of Labor Statistics estimates that around 76,000 office workers fall victim to disabling injuries each year.

Preventing Fraud and Embezzlement

In the past year there have been numerous reports of fraud and embezzlement, mostly involving small businesses. These can be prevented by a few low cost controls.

Smart Entrepreneurs Don’t Need Disruptive Technology

It may not be as sexy, but starting a new business that builds on an existing technology or business model is usually less risky than introducing that ultimate new disruptive technology. There are many levels of innovation that go beyond copying someone else’s idea, but stop short of pushing the bleeding edge.

Are Your Employees Keyed in on Retirement?

In order to attract and keep the best talent, small business owners have to offer more than just a good salary. Of all the benefits used to lure and retain quality employees, retirement plans are among the most valuable.

Top 10 Benefits of Providing Exceptional Nonprofit Customer Service

Nonprofit customer service. What’s that? Well, the same as it is in the business world, except that most nonprofit “customers” represent stakeholders like donors, volunteers, members, and clients.

What’s Your Employment Brand?

Did you know your company has an employment brand? Whether by design or default (usually by default) every company has its own employment brand. I talk to many small business owners who tell me they have difficulty attracting and retaining the talent they need to grow their businesses.

5 Ways to Use Technology to be a Better Manager and Business Owner

Remember the days when we relied on ledger books, fax machines, and hard copy memos to conduct business? Technology has certainly changed the way we run our companies by helping us function quicker and more efficiently.

Payments to Independent Contractors

Payments to Independent Contractors can be a very grey area within the tax law. Often times I am asked the question, “Should my employees be given a W-2 or Form 1099-MISC for there pay?”

How to Manage Poor Customer Feedback

In this digital age, virtually every company receives customer feedback online. It takes just a few clicks for potential customers to find a wealth of information from your client base about your company.

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