In my Endless Referrals Action Tip #5 we discuss Feel-Good Question #2 which, as you’ll see, flies in the face of much traditional sales teaching. Yet, you’ll see why—as a follow up to Question #1 in the previous video (Action Tip #4)—this question will bring immensely positive feelings to your new contact; positive feelings about himself or […]
Bob Burg
Feel-Good Questions to Build Immediate Rapport
In Referrals Action Tip #4 we look at the first of what I call my Feel-Good Questions; questions that in no way come across as salesy, prospects, intrusive, or invasive (because…well, they’re not) but instead quickly develop a powerful rapport with the person you’ve just met. What you’ll notice about this first one is that […]
Beginning the Know, Like, and Trust Relationship
In Endless Referrals Action Tip #3 we take a look at how to have a very, very effective initial conversation with someone you’ve just met; someone who might just be a great potential prospect and/or referral source. There’s actually a way—right upon meeting this new person—that you can immediately and powerfully communicate exceptional value to […]
4 Powerful Benefits of Working with Referral-Based Customers
In this video, Endless Referrals Action Tip #2, we explore four powerful benefits of working with referral-based customers. There are certainly more benefits than just these four…but I believe you’ll find these four—in and of themselves—to be well worth making the effort to turn your business into one that is primarily referral-based. The brief exercise […]
Imagine What Endless Referrals Could Mean for Your Business!
Actually, you can do more than imagine. This is the first in a series of brief videos titled, “Endless Referrals Action Tips.” In Tip #1 we look at the biggest challenge for practically anyone and everyone in sales. What’s the answer to this challenge? I’ll bet you can guess. Enjoy the video and stay tuned […]
Successful People Deal in Truths
Those who tend to be most successful in life (both business and personal) deal in truths. They learn and they understand the laws; the truths of nature, including human nature, physical nature, and economic nature. They don’t deny or ignore those truths; they don’t fight those truths; but rather they work within those truths…in order […]
Paw Bumps and High Fours to Chewy.com
In our Go-Giver series John David Mann and I often discuss the importance of empathy and how it is one of the five—what we call—Elements of Value. I recently discussed one amazing example of such in a recent episode of The Go-Giver Podcast, and the following is another one that I believe is so worth sharing. My […]
Mentors, and Barbara Corcoran’s Surprising Tweet
While on Twitter recently this tweet appeared in my timeline by former real estate magnate, now “Shark” investor on ABC’s Shark Tank, Barbara Corcoran: “Mentors are over-rated. I’ve been a mentor to more than 70 businesses I’ve invested in on Shark Tank, and the most successful listen and then do what they please.” I retweeted along with […]
Mastering the Drunk Driver of Your Mind
Being authentic doesn’t mean that you refuse to grow, or that you remain a victim of your biases, shortcomings, and inclinations. It means taking the correct actions to improve; becoming a better, more effective, truly authentic version of your…self! And this is the first lesson Jackson Hill learns while in conversation with his new mentor, the honorable […]
Would You Say It If…
Social media has allowed us to connect and converse with those who we might otherwise never have had the opportunity. It creates the context for democratizing influence, giving voice to individuals on a mass basis. It’s exciting just to consider the good that can be accomplished as various (and yes, opposing) political and other viewpoints […]
