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5 Ways to Build a Business Customers Fall in Love With

Running a business is no easy task. You need the right dose of attitude and charisma to lead a team that builds products people love to buy. You need to connect with a lot of…

Identity Theft’s Hidden Victim: Your Business

Regardless of how it’s executed or who is affected, one fact is universal: identity theft leaves its victims feeling violated and insecure. However, the true victim of identity theft isn’t always as obvious as one…

Top 5 HR Tips to Keep Your Workers from Leaving

Employees are the most important assets for any business and also the driving force behind its success. This is the reason entrepreneurs and business managers constantly experiment with many strategies to retain good employees. But…

Why Good Customer Service Isn’t Enough

You might think that your business has “pretty good” customer service. Congratulations! That’s a whole lot better than having “pretty bad” customer service. But don’t rest on your laurels just yet. Think about the organizations…

5 of the Surest Capital Investments Your Small Business Can Make

As a small business owner, there is nothing better than positive cash flow. This means your company is moving in the right direction, and in position to achieve greater success in the future. But here…

Problem Employees Affect Your Credibility

Understand that most problems are a good sign. Problems indicate that progress is being made, wheels are turning, you are moving toward your goals. Beware when you have no problems. Then you’ve really got a…

A Brief Guide on Workers’ Compensation

From incidents such as a fractured bone or arthritis to the most unfortunate cases, up to and including death, both employees and employers should know the basic information and tools regarding employee claims and workers’…

6 Things Your Employees Dread at Work

It is no secret that many employees today do not like their jobs for one reason or another. A problem starts to occur in a business when many employees all begin to fear just certain…

6 Ideal Team Members for Any Entrepreneurial Venture

In my years of advising startups and occasional investing, I’ve seen many great ideas start and fail, but the right team always seems to make good things happen, even without the ultimate idea. That’s why…

Designing a Customer Experience That Drives Results

Good customer service is not good enough. Everyone boasts good customer service, but everyone doesn’t deliver memorable and targeted customer experiences. In my experience as a leadership change consultant, companies are able to differentiate from competitors…

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