Run and Grow
Why Excellent Customer Service is Essential to Startup Success
According to the book “Leading on the Edge of Chaos” by Emmett C. Murphy and Mark A. Murphy, 68% of customers leave a business because of bad customer service. That is an astonishing number when…
A Healthy Work Environment: Making Happy, Productive Employees
The concern for the overall health and wellness of employees has been increasing recently, and for entrepreneurs and small companies, it is becoming necessary to place more focus on their physical and mental health. They…
6 Ideas to Help Keep Your Business Safe
Operating a business is a complicated matter. Not only do business managers have to worry about making a profit, they also have to worry about a myriad of things that can compromise the safety of…
Strategies for Successful Global Expansion
The ability to penetrate foreign markets can validate a small business. It can provide a sense of accomplishment and achievement, suggesting that the business has “arrived” as a player on the global scene. After all,…
Key Ways to Avoid a Premises Liability Suit
You probably already know that if a person slips and falls at your business, you’re a prime target for a lawsuit. At the very least, you’ve probably seen the personal injury lawyer advertisements on daytime…
Advice from Experts: How Outsourcing Encourages Business Growth
Outsourcing in business has seen a significant rise over recent years and with the increasing number of startups worldwide, this is only estimated to rise. Outsourcing, or distributing specific projects to a third party, frees…
5 Ways to Ensure Success in a Growing Business
Business success is at the heart of every entrepreneur’s intentions for starting a business. Because failure is not an option, business owners actively seek for ways to improve upon the things they do to keep…
6 Recruitment Trends Every Business Needs to Know About
Earlier this year, we conducted a survey that asked: What is your top 2016 HR priority? Although the sample size was small, there was a clear winner, and we continue to see this trend throughout…
The Hazards of Being a Desk Jockey
Small business owners do it all. You’re the manager, marketer, accountant, and PR person. As a result you pull a lot of long hours at a desk staring at a computer screen, and when you’re…
Rewarding Customer Loyalty Pays Dividends
There is a big difference between a satisfied customer and a loyal customer. ~ Shep Hyken When first starting a business, your focus is trying to attract customers by offering products and services they want….
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