Run and Grow
12 Steps to Improve Your Customer Experience
Employee engagement and exceptional customer service play a critical role as a competitive advantage in the business landscape. Great customer service built on a foundation of high employee engagement isn’t a revolutionary concept. More companies…
5 Things Successful Companies Do to Retain Customers
The most successful companies have figured it out: they know how to get customers, and, more important, they know how to keep them. Here are the top 5 ways to keep your customers. Make employees…
Franchisee: Red Flags When Signing a Real Estate Lease
For brick and mortar franchisees, securing your real estate transaction carries a significant weight on your future success. Not only is it a substantial investment, most of the time you are locked into a long-term…
5 Ways to Build a Business Customers Fall in Love With
Running a business is no easy task. You need the right dose of attitude and charisma to lead a team that builds products people love to buy. You need to connect with a lot of…
Identity Theft’s Hidden Victim: Your Business
Regardless of how it’s executed or who is affected, one fact is universal: identity theft leaves its victims feeling violated and insecure. However, the true victim of identity theft isn’t always as obvious as one…
Top 5 HR Tips to Keep Your Workers from Leaving
Employees are the most important assets for any business and also the driving force behind its success. This is the reason entrepreneurs and business managers constantly experiment with many strategies to retain good employees. But…
Why Good Customer Service Isn’t Enough
You might think that your business has “pretty good” customer service. Congratulations! That’s a whole lot better than having “pretty bad” customer service. But don’t rest on your laurels just yet. Think about the organizations…
5 of the Surest Capital Investments Your Small Business Can Make
As a small business owner, there is nothing better than positive cash flow. This means your company is moving in the right direction, and in position to achieve greater success in the future. But here…
Problem Employees Affect Your Credibility
Understand that most problems are a good sign. Problems indicate that progress is being made, wheels are turning, you are moving toward your goals. Beware when you have no problems. Then you’ve really got a…
A Brief Guide on Workers’ Compensation
From incidents such as a fractured bone or arthritis to the most unfortunate cases, up to and including death, both employees and employers should know the basic information and tools regarding employee claims and workers’…
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