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Death and Disability: Is Your Franchise Unit Protected?

It’s hard to consider certain possibilities in our life. Whether it’s creating a will, designing an exit plan, or getting affairs in order, people naturally stray away from activities that have to do with their…

5 Tools to Grow Your Locally Owned Business

Here are five must-have tools for every local business. They are easy to install and simple to use. Point of Sale System Sale is the primary objective of any business. It goes without saying that…

Small Biz Interviews: Saving for a Rainy Day

The adage “Know what you do, do what you love” seems particularly appropriate for Freeman, a small Seattle-based company founded on a singular goal: design the perfect raincoat. From an ad hoc space in their…

When Does Your Startup Need a Legal Department?

After years of working with different law firms on a variety of business matters, it was time to stop and ask myself: Just how many lawyers does it take before hiring one in-house? I didn’t…

Small Biz Interviews: Groomed for Success

The repertoire of a barber might have changed over the centuries (they no longer, for instance, offer bloodletting and leeching services, as they did in the Middle Ages), but a couple things have stood the…

One Thing You Must Do Every Time Your Business Grows 50%

I hear it all the time… Small business owners are frustrated with their businesses and they don’t know where or how to start. You got into business because you had an idea, a passion for…

Shhh, We’re Secret Shopping!

If there’s one marketing tactic that we execute for clients that always yields incredible results, it’s when we secret shop their operation. Without exception, a secret shopping program will: Provide insights that surprise you (good…

5 Pros and Cons of Specializing in Your Industry

Your company can choose to do it all. It can handle every responsibility. However, the less your business chooses to specialize, the fewer advantages your business will receive from specialization. There are several pros and…

6 Tips for Being Fascinated, Not Frustrated in 2017

2017 is your year—not just for health and productivity, but also for happiness and growth! We’ve got a few resolution ideas to ensure you keep a positive perspective as challenges arise throughout the year. 1. Stay…

Small Biz Interviews: Half a Century at the Drive-In

Dick’s Drive-In is no flash in the proverbial frying pan. A Seattle staple since Dick Spady, Warren Ghormley, and “Tom” Thomas opened their first outpost in 1954, Dick’s has been serving up old fashioned milkshakes,…

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