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Don’t Forget These 5 Essential Steps When Screening New Hires

In years past, pre-employment background screenings required significant manpower and time. As a result, larger companies with big budgets constituted the primary users. Though as more cost-effective and user-friendly solutions have begun to permeate the…

Automation: Are We Empowering Human Interaction or Displacing It?

The sales and marketing technology along with the social networking/selling technologies represent a huge amount of the changes that are driving sales and marketing. They relieve us of many of the tasks that used to…

Why to Say Yes to Outsourcing Software Development and How to Do It Right

Software development, in most cases, is better left to your own in-house development team. Hiring a local software development company still remains the best option…or is it? All those stereotypes that Czechs brew the best…

Remove the Barriers

I recently spent some time at Walt Disney World and observed how brilliantly they remove barriers for their guests. There’s a free Disney shuttle from the Orlando airport to any Disney hotel and back to the airport…

How to Protect Your Assets from Money-Draining Lawsuits

As an entrepreneur, it’s part of your job to anticipate risks to your business. Bad weather, theft, an accident, or a lawsuit, are just few of the risks you have to prepare for. You can…

Easy Loyalty Hacks to Wow Your Customers

Get on the mailing list at Just Bundt Cakes and they’ll send you a coupon for a free Bundtlet on your birthday. (Don’t say I never did anything for you!) But my point here isn’t to add…

5 Helpful Ways to Make Customers Feel Welcome

Customers to just about any business nowadays have plenty of options available to them, and they know that they can easily take their dollars elsewhere. In this highly competitive market, it’s not enough to have…

How to Headhunt Great Hires—and Avoid Getting Yours Poached

Having a tough time hiring now? I’ll bet that almost anyone who does hiring as part of their job answers “yes” to that. Right now we’ve got the lowest unemployment rate in 10 years, combined…

The Question Behind the Question

If you were ever to become an employee at Walt Disney World, you’d go through a class called Traditions. You’d learn all about the vision and legacy of Walt Disney and all the ins and outs…

What is Customer Appreciation and Why Should You Do It?

Have you ever put a lot of effort into something, only for it to go unappreciated? It’s disappointing right? So much so that you probably don’t want to do it again. It just seems like…

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