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Home / Archives for Ruby

Ruby

Ruby

Ruby

Hearkening back to an era when every call at an office was answered by a friendly receptionist, Ruby provides personalized live, remote receptionist services to thousands of small businesses across North America. Located in Portland, Ore., Ruby’s ability to deliver legendary service is fueled by smart proprietary mobile technology and a unique mission to create world-class customer experiences. Founded in 2003 by CEO Jill Nelson, Ruby Receptionists has gained national recognition for its success being named a FORTUNE magazine Best Small Company to Work for in the U.S., a 100 Best Companies to Work for in Oregon, and one of Oregon’s fastest-growing companies for the past nine years. To learn more, please visit Ruby and follow @callruby on Twitter and Facebook, and ruby-receptionists on LinkedIn.

Teaching at Home While Working From Home

Apr 28, 2020 By Ruby

Across the country and around the world, businesses are switching their teams to full-time telecommuters. For some, this is an expansion of occasional work-from-home benefits; something that is already familiar. For others, this is a whole new world. And now, many of us are a couple of weeks into homeschooling. While adapting to this WFH […]

Filed Under: Remote Work, Run and Grow Tagged With: Remote Business

6 Tips for Being Fascinated, Not Frustrated in 2017

Jan 30, 2017 By Ruby

2017 is your year—not just for health and productivity, but also for happiness and growth! We’ve got a few resolution ideas to ensure you keep a positive perspective as challenges arise throughout the year. 1. Stay curious. When faced with a difficult situation and a frustrated customer, it will serve you best to stay curious about […]

Filed Under: Customer Service Tagged With: Customer Experience, Customer Service, Solving Problems

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