Run and Grow
Hack Your Work Day
Whether you own your own business, run someone else’s, are responsible for an entire department or just have to pack 60 hours of work into a 40ish hour work week – I feel your pain. …
Top 6 Ways Your Business Can Benefit from Virtual Reality Cameras
Enhance your business with virtual reality Over the past few decades, technology has undeniably transformed how we live in ways we didn’t expect. One of the most helpful evolutions is in the modern tech we…
Job Interview Tips: What Not to Say in a Job Interview
Interviewing is hard. It’s even more difficult when you take into consideration different industry needs and types of questions that can be asked, as well as different answers each employer wants. In 2017, Seer brought on…
How to Protect Your Business from a Legal Fallout
In today’s day and age, it seems like there’s nothing easier than suing any business that’s committed even the mildest of gaffes. Business owners everywhere are brushing up on their legalese and rushing to retain…
Outsourcing to a Call Center: How Will This Profit Your Business?
It doesn’t matter if you own a product-based company or a service-oriented business; what matters is that you established an important objective, namely providing excellent customer satisfaction. Over the years, you implemented different solutions in…
Can Your Lawyer Destroy a Good Business Deal?
Over the years in business and as a member of over forty boards, I have received good advice from corporate attorneys and on occasion bad advice as well. There is a line that should be…
7 Groups of Difficult Customers Test Every Business
Have you ever noticed that some of your business owner friends get all the bad customers, and yours all seem fairly reasonable? Or is it the other way around? I’m always amazed that, in my…
CSAT vs CES: Does It Matter?
Many commercial businesses that provide after-sale services seek ways to improve customer loyalty through their customer service organizations. In addition, companies want to utilize their resources as productively as possible. Since there are many dimensions…
Want to Change the World Through Innovation in Engineering? Use a Proven System
As someone who has worked in Silicon Valley for 20-plus years, you might expect me to tout the computer as the greatest engineering innovation of all time. But even after decades working in the cradle…
10 Body Language Signals to Watch for in Every Interview
Interviews are hard. Misjudging a candidate could mean the loss of skills vital to your company or possibly hiring the wrong person. And with an average price tag of $4,000 to simply recruit, hire and train someone,…
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