Leadership
What’s the Difference Between “A” Players and Others? It’s All in the Details
I was having a conversation with a colleague about the differences between top performers and everyone else. The conversation caused me to reflect on discussions I’ve had with 1000’s of sales people over the past…
4 Steps to Prepare Your Business for a Required Pivot
You will be pivoting your business in your lifetime, whether you are a new startup, or a mature company like Motorola or IBM. You can count on it and plan for it, or you wait…
What Can the Winter Olympics Teach You About Getting Your Small Biz in Shape?
It’s almost that time of the year again! Opening Ceremonies for the 2018 Winter Olympics officially kick off on Friday, February 9th in PyeongChang County, South Korea. For the next two weeks, fans from countries all…
The Price of Leadership
We just named a new president to run Maddock Douglas, the innovation consultancy I founded 27 years ago. As you can imagine, finding the right person was difficult, but the decision was made easier because…
How to Embrace Brand Citizenship for Purpose and Profit
Any-sized business can practice social good. Yet, “businesses have traditionally looked to customers and employees to advocate for their brands. Today, the equation has flipped. More and more, customers and employees demand that brands advocate on…
How Would You Like a Great Advisory Board?
Have you ever thought of creating an advisory board? As you can guess, that would be an informal group with no legal responsibilities, but one able to be called upon to act as business, industry and…
Are You Coachable?
Being coachable, whether you are a top executive, a middle manager, a front line sales manager, or an individual contributor is critical to your success. To grow and develop, to improve our abilities to achieve…
5 Things All Great Leaders Do to Create a Culture of Leadership
What’s the secret to creating a culture of leadership that will take your organization forward for years to come? There is no secret—it starts at the top with you. In my experience as a leadership speaker…
9 Eco-Friendly Business Ideas You Should Consider for Your Startup
Eco-friendly businesses are becoming more common. This is because more consumers are demanding that companies behave in a socially responsible way. An eco-friendly business minimizes waste, uses all resources efficiently, and minimizes negative impacts on…
Measure What Matters: Business Metrics
A while back, we explored the business metrics that every business owner and leader should be monitoring to keep their finger on the health of their organization. We dug into the purely financial metrics like lifetime value…
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