It’s important to understand the gravity of effective communication in business, then build a culture around it. Putting great communication at the center of your business is the greatest way to ensure success.
It’s essential that your team members know what’s expected of them. When they start, generally they’re given a job description but that’s not enough. Clear expectations set the standards and means there’s no confusion and everyone is working towards the same goal.
I have seen time and again how the committed take responsibility for their actions. In our high-litigation culture, there’s always someone else to blame. It can be easy to point the finger at suppliers, underlings, partners, and managers that just can’t seem to get things right.
Instead of talking about principles, we spend a lot of time talking about rules: “Do this, do it this way, don’t do that.” When our rules don’t cover everything, we’re lost. We don’t know what to do. Generally, the reaction is to create more rules.
Whether it’s a band, a sports franchise or a company, chemistry is what makes teams great. Much of modern business thinking is centered on understanding what makes great teams tick. More often than not, effective teams share the following five characteristics.
Are you being an antisocial leader? If you opt out of being social, how will you know what your consumers want from you? Said differently, if you are not involved in the conversation, how can you listen?
It makes good business sense to build more powerful employee engagement. Although it’s impossible to do everything your team wants, there are plenty of ways to get your team more engaged in their work so they become more positive and you’ll retain them longer.
Most conflict occurs because of a lack of clarity in communication, so I feel it is important to address here. Expect conflict. Learn to deal with it. Anytime there’s more than one person, you’re bound to find conflict. It’s only natural. We all have separate backgrounds, different tendencies, and unique perspectives. It’s no surprise we disagree from time to time.
Amazon is the largest online retailer in the world. But in 1995, when the company launched, it was an online book retailer. The key to Amazon’s success? Founder Jeff Bezos. His unique managing style has spurred company evolution and innovation since its birth.
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